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FIX: Skype audio won’t work on Windows 10/11

7 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Skype is the most popular messaging application in the world, but besides instant messaging support, this application also supports video and audio calls.

Users reported that Skype audio isn’t working on Windows 10, so let’s see how to fix this problem.

Frequent Skype audio issues

Skype is a great application, but many users reported audio issues while using Skype. Speaking of issues, these are some of the common problems that users reported:

How can I fix audio issues on Skype?

1. Make sure that your speakers and microphone are properly configured

According to users, sometimes an update can change your default speakers or microphone, so be sure to check if your audio device is properly configured in Skype.

2. Use Microsoft’s default audio driver

When your PC restarts, the default driver will be installed and problems with Skype audio should be fixed.

3. Update your audio drivers

Users reported that you can fix Skype audio issues simply by downloading and installing the latest drivers for your audio device.

You can download the latest drivers from your motherboard or sound card manufacturer’s website.

Users reported issues with Realtek drivers, but even if you don’t use a Realtek sound card you might want to try updating your audio drivers.

There are many types of drivers for audio cards, so select the exact version for your hardware and then download and install it. There are several alternative ways toupdate drivers for your Windows 10system.

When you are sure your drivers are all up-to-date, you can check again and see if the problem persists.

4. Change your microphone settings

5. Restart Windows Audio service

6. Update / reinstall Skype

If you already have the latest version installed, you might want to switch back to the older version of Skype and check if that fixes the issue for you.

In addition to updating, users also suggest that you reinstall Skype and delete all Skype-related registry entries.

To do that, you can uninstall Skype and manually remove all Skype entries from your registry.

Manually deleting entries from the registry isn’t the best or the most practical solution, so you might want to use atool to completely remove Skype from your PC.

After you remove Skype, try reinstalling it and check if that fixes the problem. If Skype won’t reinstall, we got your back witha guide to fix the issue.

7. Select the proper audio device

Once you change your default audio device, check if the problem is resolved.

To fix this problem, in most cases you just have to set your speakers or headphones as the default playback device, and the issue should be resolved.

8. Check if your speakers and microphone are properly connected

If you’re having any audio issues during Skype calls, that might be due to your microphone or speakers.

Several users reported that the other side can’t hear them during the Skype call, and that is most likely caused by your microphone.

Just like your headphones speakers, your microphone uses a 3.5mm jack, so it’s possible that you connected your microphone to the wrong port by accident.

This is just a minor problem, and to fix it, simply disconnect it from the wrong port and connect it to the right one.

As you can see, this is a quick and easy solution, so be sure to try it out.

9. Try changing your DNS server

In addition to Google’s DNS, you can also try using OpenDNS. After you change your DNS, check if the problem with Skype is resolved.

10. Check your network connection

If you’re having Skype audio problems, the issue might be your network connection.

If you have any problems with your Internet connection, Skype will automatically change the quality of your audio in order to keep your call active.

However, you might get better results simply by using a wired connection. Wi-Fi connection can suffer from interference, therefore it’s always better to use a wired connection.

If you can, switch to a wired connection and check if that solves your problem.

11. Close other applications

Sometimes other applications can interfere with Skype and cause problems with audio. To minimize the interference, be sure to disable all streaming applications and downloads.

After doing that, Skype will be able to use your bandwidth without any issues or interference from other applications.

Speaking of bandwidth, here arethe best monitor toolsthat you can choose to keep track of your internet activity.

If Skype audio isn’t working that can be a big problem because you won’t be able to perform Skype calls with your friends, but we hope that one of our solutions helped you fix this issue.

This isn’t the only issue that can occur on Skype, and if you have any other problems, be sure to visit ourSkype hubfor more in-depth fixes.

FIX: Skype audio won’t work on Windows 10/11#

Frequent Skype audio issues#

How can I fix audio issues on Skype?#

1. Make sure that your speakers and microphone are properly configured#

2. Use Microsoft’s default audio driver#

3. Update your audio drivers#

4. Change your microphone settings#

5. Restart Windows Audio service#

6. Update / reinstall Skype#

7. Select the proper audio device#

8. Check if your speakers and microphone are properly connected#

9. Try changing your DNS server#

10. Check your network connection#

11. Close other applications#