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FIX: Something went wrong, Backup and Sync needs to quit

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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The Google Drive client (now Backup and Sync from Google) if a useful tool, but many users reportedSomething went wrong, Backup and Sync needs to quiterror message.

This can be a big problem, and today we’re going to show you how to tackle this issue once and for all.

How can I fix Sorry Backup and Sync needs to quit error?

How can I fix Sorry Backup and Sync needs to quit error?

1. Quit Backup and Sync

The error messageSomething went wrong, Backup and Sync needs to quitindicates that by closing the Backup and Sync software, you might be able to fix this problem.

Check for any improvements.

2. Update Google Drive client

WhenSomething went wrong, Backup and Sync needs to quiterror was first reported, Google acknowledged the existence and said to have released a working solution through an OTA update for the Google Drive.

So, if you are facing a similar error, try to update the Google Drive client with a newer version.

Backup and Sync from Google notifies the user whenever a new version of the software is available for download, and it will download and install the updates automatically.

However, at times it may fail to update automatically. You can check if you have the latest version of the software installed from the About section.

3. Disconnect and reconnect your Google Account

Something went wrong, Backup and Sync needs to quiterror can appear if you have issues with your Google account.

To resolve this, you can try to disconnect and reconnect the Google account in the Google Drive client.

4. Try out an error-free cloud storage provider

Whether you decide to use a different cloud storage solution right away or in a few days it doesn’t make much difference.

You’re going to reach this point if you lack the time and patience to deal with these Backup and Sync Google Drive errors.

Plus, we all need a considerable amount of storage for being able to store every single file we use for work. Needless to say, in today’s society a lot of services run online and you will most probably migrate further for cloud-based apps.

Therefore, if you need to back up your files safely and get rid of this disturbing error, it’s feasible to find agreat personal cloud storage servicethat will help you out.

5. Reinstall Backup and Sync from Google

Another effective but not ideal solution to fixSomething went wrong, Backup and Sync needs to quiterror is to reinstall Backup and Sync from Google.

If you want to ensure that Backup and Sync is completely removed from your PC, including all of its files and registry entries, we advise you to useprofessional uninstaller software.

6. Check OneDrive Settings

If you have both Microsoft OneDrive and Google Drive clients installed on your PC, check OneDrive settings as it may create conflict with other cloud storage clients.

7. Rename Google Drive Folder

Renaming the Google Drive folder in the AppData folder has helped many users get rid ofSomething went wrong, Backup and Sync needs to quiterror.

You can do the same, then reboot the system, and check for any improvements.

Something went wrong, Backup and Sync needs to quitcan be a major inconvenience, but it can be fixed by following the solutions listed in this article.

Do let us know which solution worked for you in the comments below. Also, do note that the above tips are handy when facing the following issues as well:

More about the topics:Google Drive

Tashreef Shareef

Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.

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