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Fix: Something Went Wrong Error on iPhone Photos

Quick and easy fixes to seamlessly transfer photos

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Transferring photos from iPhone to a Windows computer is usually simple, but sometimes you might encounter theSomething went wrongerrorwhile transferring iPhone photos.

If you are facing asimilar problem, here are a few quick solutions to fix thiserroron your Windows PC.

What can I do if the PC won’t import pictures from iPhone?

What can I do if the PC won’t import pictures from iPhone?

Before you move to the slightly complex solutions, try these few quick ones:

1. Change the Photos settings

Once done, try transferring the files again and verify whether you still get theSomething went wrongerror on iPhone photos.

2. Change file permission for the Pictures folder

By default, iTunes transfers media files, depending on their file format, to a default location on a Windows computer. If you have made any changes to your computer recently, it is possible to have changed the file permission for these folders.

3. Keep your iPhone unlocked

Apple does not allow any data transfer between devices if the iPhone is locked. If your iPhone is locked, you may encounter theSomething went wrongerror.

To fix this problem, make sure that after connecting your iPhone to the PC, the iPhone is unlocked, and the lock screen is on during the file transfer.

Transferring files between iOS and Windows 10 desktop or laptop is not an easy task, and many users encountered several issues by doing this operation.

In order to store, plan and organize your personal data, you will have to transfer your files to one Windows device, and we strongly recommend theIOTransfer 4software.

With only one click, you can export all your photos, favorite music, or precious videos to your PC, or selectively copy photos anywhere you wish.

You can also transfer and back up your contacts to a PC regularly in case unexpected accidents happen.

Therefore, once you get used to back up your contacts with this great tool, you are no longer overwhelmed when you lose data or even lose your phone.

IOTransfer 4

4. Download the iTunes app

After you have installed iTunes, set up the application, and then try transferring photos between the iPhone and the computer, and check whether you still get theSomething went wrongerror.

5. Import photos in small batches

If you don’t import photos from your phone frequently, it is possible that you may have thousands of photos on your phone.

If you try to import all the photos at once, it may create a problem with the transfer process resulting in Something went wrongerror. The solution is to import photos in small batches.

Select up to a few hundred photos and try to move the photos to your computer. If it works, increase the number until you get theerroragain.

Or simply continue to import photos in small batches until all the files are transferred.

6. Use the Import pictures and videos option

Windows File Explorer allows you to directly import pictures and videos from any recognized device right in the File Explorer.

TheSomething went wrongiPhone photoserrorcan be problematic, but we hope you managed to fix it with one of our solutions.

Before you leave, do not forget to check the besttools to transfer data between an iPhone and PCseamlessly.

If you have any further suggestions on this topic, feel free to drop us a line in the comments section below.

More about the topics:iPhone issues

Tashreef Shareef

Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.

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