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Fix: Sorry We Can’t Get to your Account Right Now Excel
6 tested methods to solve this error
1 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
A great number of users have encountered theSorry we can’t get to your account right now Excelerror.Thiserrorseems to happen on almost allOffice 365applications, and it can cause a lot of stress.
This can, of course, cause complications at your workplace, stop you from finishing that project for school, etc.
Because of the fact that we understand how important it is for you to be able to access your Excel data whenever you need it, in this article we will show you how to fix this issue.
How can I fix the Sorry we can’t get to your account right now Excel error?
If you are getting theSorry we can’t get to your account right nowerror, there are multiple possible ways in which you can fix it. Depending on what is causing the issue, different methods will work. Try them out in order and see which one works best for you.
To follow this method, you can simply open Microsoft Excel, log out of your Office 365 account, and then log in like you normally would. In case this method doesn’t help you, please try the next method.
This solution works because it sends a packet of information to the Microsoft servers, thus refreshing the data transfer between the servers.
If you have two-factor verification enabled on your device, it might be malfunctioning. Therefore, re-enabling it should do the trick. What you need to do is:
If you are using Avast antivirus, try stopping it, or closing the antivirus protection temporarily (no matter if it’s Avast or another program), and then try to log into your account on Microsoft Excel.
This method should solve your issue. In the case that you can log into Excel normally after this step, you can choose from two options:
Need to convert Excel to JSON file? Do that quickly with one of these tools!
In today’s guide, we explored the best ways to deal with the issue when trying to log into your Microsoft account on Windows 10.
Please let us know if this guide helped you by commenting below.
More about the topics:Windows 10 Guides
Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
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