Fix: Symantec Service Framework (ccSvcHst.exe) High CPU Usage

Note that corrupt system files can trigger this error

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Symantec Service Framework, or ccSvcHst.exe, is a hidden service installed on your PC alongside the Norton security software. However, its process can cause Symantec Service Framework high CPU usage.

Also, users reportSymantec Endpoint Protection crashing Google Chrome version 78on their PC.

What causes the Symantec Service Framework’s high CPU usage?

Symantec Service Framework (ccSvcHst.exe) is an executable file displaying Norton products GUI (Graphical User Interface). It runs in the background alongside Norton security software. However, the ccSvcHst.exe process can causehigh CPU usageon the PC.

Furthermore, in the Symantec Service Framework’s high disk usage can occur due to numerous factors. Some are:

However, you may experience high CPU usage for a different reason. Regardless, we’ll discuss some easy fixes you can use to fix it.

How do I fix the Symantec Service Framework high CPU usage?

Proceed with the following preliminary checks:

If the problem continues, proceed with the troubleshooting steps below.

1. Run the Norton product LiveUpdate

Updating the Norton product will fix bugs causing it to use too much CPU and improve its performance. Check ways tofix Norton antivirus failing to updateon your computer.

2. Run a System File Checker (SFC) scan

If the ccSvcHst.exe file is present without any Symantec products, it is most likely to be malicious. So, a System File Checker scan will check and remove corrupt system files on your computer.

Check our article about what to do ifnothing happens when you select run as administratoron Windows 10/11.

3. Disallow Norton antivirus from scanning the floppy drive on your PC

Disabling the settings will prevent Norton from scanning floppy disks as it can take time and resources. Read aboutfixing Norton security settings not openingwhen clicked.

4. End task for ccSvcHst.exe

Ending the ccSvcHst.exe process on your PC will kill its background activities that may cause high CPU or memory. You can check forshortcuts to open Task Manageron your PC.

Conclusively, you can refer to our article aboutuninstalling the Norton antivirus softwareif you have further concerns.

Also, our readers can readhow to fix Norton Antivirus that doesn’t workin Windows 11 Insider builds.

Fix: Symantec Service Framework (ccSvcHst.exe) High CPU Usage#

What causes the Symantec Service Framework’s high CPU usage?#

How do I fix the Symantec Service Framework high CPU usage?#

1. Run the Norton product LiveUpdate#

2. Run a System File Checker (SFC) scan#

3. Disallow Norton antivirus from scanning the floppy drive on your PC#

4. End task for ccSvcHst.exe#