Share this article
Improve this guide
Fix: Teams Blue Screen When Opening Files
The blue screen in Teams can be fixed quickly with our solutions
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Many of our readers have been experiencing a blue screen in Microsoft Teams upon opening files in the app. This transparent blue screen appears when you click to access any document from the file tab. If the blue screen is causing inconvenience, this guide will provide effective solutions to get rid of it.
What causes a blue screen in Teams when opening files?
There can be several reasons why you encounter a blue screen on Microsoft Teams when opening files:
Now that we know the reasons for the blue screen when opening files in Microsoft Teams, let’s find out how to get rid of the inconvenience.
How can I fix the blue screen in Teams when opening files?
Before moving on to the complex solutions, we recommend trying these basic workarounds:
If you still encounter the blue screen upon opening files in Teams, perform the actions mentioned below.
1. Restart Microsoft Teams
Restarting the app can help resolve the temporary bug causing the blue screen when you try opening files in Teams.
2. Clear the Microsoft Teams cache
Now restart the Teams once again, and hopefully, you will no longer witness the Teams blue screen while opening files.
Like other apps, Microsoft Teams accumulates the cache data to deliver better performance. Over time, the cache folder grows in size and may get corrupt and cause random issues like the one at hand.
3. Restore the default theme
The default theme will now be applied as soon as you make the selection.
As reported by several of our readers, the partial blue screen appears on files only when the dark or high-contrast theme is applied in the Teams app. So restoring the theme settings to default can do away with the Teams blue screen that appears upon opening files in the app.
4. Disable the hardware acceleration
When the GPU hardware acceleration is enabled, CPU and RAM usage by Teams increases tremendously. Consequently, your PC delays responding to the requests when you double-click to access the file and displays a partial blue screen.
5. Update the display driver
Your computer will search for the latest update for your graphics card and automatically download and install them without your intervention. Hence, Installing the latest available driver can easily fix the Teams blue screen that appears when you open any files within the app.
These workarounds can help fix the partial blue screen in Teams that appears when you try opening the different files. Also, we recommend that you go through this guide if you areunable to download files from Microsoft Teams.
Let us know if these solutions helped you get rid of the blue screen. Also, if you have any other questions or suggestions, you can leave them in the comments section.
More about the topics:Microsoft Teams
Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Vladimir Popescu
