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FIX: The content of this message is unsupported Skype error
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
If you’re getting the annoyingThe content of this message is unsupportedSkype error, read this article to learn how to fix it.
This error message usually occurs when users initiate a video call. After about 60 seconds the call fails with The content of this message is unsupported error. It is worth mentioning that chat functionality is not affected.
This error affects all platforms, includingWindows 10, Xbox, Android, iOS Skype, and it happens across the board even with Echo/Sound Test. Strangely enough, this problem is prevalent for Skype Home users, whileSkype for Businessseems to be immune to it.
Here’s how one user describesthis problem:
In the last few days, when I try to initiate a video call with a friend using Skype Windows 10 App […], there is not answer and when the call stops ringing it ends with The content of this message is unsupported in my chat window. Is there a solution to this? What is going wrong?
How do I fix The content of this message is unsupported Skype error?
Download and install the Classic version of Skype
Many users confirmed that the best way to fix this problem is to download and install the classic version ofSkype. Go toSkype’s download pageand scroll down to the middle of it. You should see a blue rectangle informing you that Skype for Windows 10 is already in your computer but if you’d like to use the classic version of Skype you should click the download button.
This version is a desktop app style interface that also comes with menu bar and an annoying ad banner. You should also know that it uses a lot more resources than the newer version. But the good news is that this version works for users where the newer version fails. All the other functionalities are available.
The content of this message is unsupportederror can be problematic, but we hope that this article helped you fix it.
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Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
