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Fix: The folder cannot be expanded in Outlook
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Microsoft’sOutlookis one of the most commonly-used personal information managers andemail clientscurrently available. This makes it all the more difficult when issues appear since there is a very big chance that a large number of users are being affected.
One such example is an error plenty of users havereportedwhere they receive the following error:
Cannot expand the folder. There is not enough memory available to perform the operation.
This error usually appears when anOutlookmessaging profile includes a Microsoft Exchange account that is configured to use Cached Exchange Mode. Additionally, it also happens when the Download Public Folder Favorites option is enabled, and you have lots of cached public folders.
As such, if you have around or more than 1,000 public folders, or when the cached public folders consume one gigabyte of space, you should be expecting similarerror messages.
This error is bound to appear at one point or another, so we’ve created this step-by-step guide that will show you exactly what you need to do to get rid of the issue.
How do I solve the folder expansion error in Outlook?
1. Disable the Download Public Folder Favorites option
2. Delete the Download Public Folder Favorites folders
2.1 Delete all the Download Public Folder Favorites folders
2.2 Delete only certain Download Public Folder Favorites folders
By following these steps, you should be able to fix any folder expansion error that you may encounter inOutlook.
If you know of any other way to solve this problem, share it in the comments section below so that other users can try it, as well.
More about the topics:error,Outlook Guides
Teodor Nechita
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.
When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.
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Teodor Nechita
