Fix: Unable to download file could not be written to the cache

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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When trying to print a report from MYOB AE, you could encounter theerrorUnable to download. The file could not be written to the cache.

This also happens while attempting to generate a schedule within a Client Accounting – Assets period or when trying to download aPDFfile using Internet Explorer.

You can’tjustsitthereanddonothing.Youhavetotake action and solvethe impossibility to download files. Speaking of which, be sure we’ll do our best to help you get to the bottom of it.

How can I fix the download file not written to cache error?

1. Uncheck Do not save encrypted pages to disk

Internet Explorer has a few great security features. That’s one of them. Refer to the above steps even if it’s recommended to keep this box checked.

Internet Explorer will start saving encrypted pages containing secure information to the cache. This includes passwords and credit card numbers, which may sound a bit insecure.

However, it sounds like a compromise to think of when it helps getting rid of the problem.

2. Start Internet Explorer in No Add-ons mode

This procedure allows Internet Explorer to temporarily run without any add-ons. So, it is useful when you want to troubleshoot incompatible browser add-ons or extensions and root out your download file error.

3. Double-check server settings

This issue may also occur if any one or both these conditions are true:

Knowing the core of the matter, also make sure that the server does not send theCache-Control: No Storeor theCache-Control: No Cacheheader. This can be useful if the server is currently disallowing the caching of content.

If you’re still dealing with the issue and you use a proxy server, ensuring you have configured your Proxy Server to work with MYOB AE/AO might also help.

If you need any further help with solving thiserror, post your query in the comments area below. We’ll surely check it out.

Fix: Unable to download file could not be written to the cache#

How can I fix the download file not written to cache error?#

1. Uncheck Do not save encrypted pages to disk#

2. Start Internet Explorer in No Add-ons mode#

3. Double-check server settings#

Fix: Unable to download file could not be written to the cache

How can I fix the download file not written to cache error?

1. Uncheck Do not save encrypted pages to disk

2. Start Internet Explorer in No Add-ons mode

3. Double-check server settings