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FIX: We can’t sign into your account Windows 10/11 error
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
“We can’t sign into your account” is an annoyingerrorthatWindows 10sometimes displays when users try toaccess their accounts.
The whole error message reads as follows: “We can’t sign into your account. This problem can often be fixed by signing out of your account and then signing back in. If you don’t sign out now, any files you create or changes you make will be lost.”
However, signing out of yourWindows accountand signing back in doesn’t solve the problem.
Fortunately, there are a series of solutions that you can use to fix this annoying error code.
How to fix We can’t sign into your account error?
1. Delete your profile from the Registry
2. Refresh the location
3. Change the password of the problematic account
4. Run a System File Check
File corruption may also trigger the annoying ‘We can’t sign in to your account’error. You can also use Microsoft’s System File Checker tocheck for system file corruption.
The utility verifies the integrity of all protected system files and repairs files with problems when possible. Here’s how torun an SFC scan:
5. Force user profile in Command Prompt
6. Install the latest Windows updates
7. Use System Restore
If the problem started recently, run System Restore. If this issue occurred after you installed new software on your computer, this tool helps you remove recently added apps and programs.
TheSystem Restore optionallows you to restore the previous well-performing system configuration without losing any files, except for a few customizable features and settings.
Windows 10offers a series ofadvanced recovery optionthat allows users to clean install the OS. You can also use ‘Reset this PC’ as a recovery option.
That’s about it. We hope that one of the solutions listed above helped you fix the annoying ‘We can’t sign into your account‘error.
Additionally, you can try each one of the described answers in this guide in order to successfully resolve this sign-in problem in your Microsoft account.
As always, if you’ve come across other solutions, you can help the Windows community by listing the troubleshooting steps in the comments below.
More about the topics:windows 10
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.