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Fix: Windows 10 Could Not Connect to the ProfSvc Service
Easy fixes for the the user profile problem
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
TheUser profile service(ProfSvc) is a Microsoft service in charge of loading and unloading theuser profile. However, sometimes, the ProfSvc may be disabled or blocked.
The consequence is that users won’t be able to loginto their user profiles, apps could have issues accessing users’ data, and some components installed to receive profile event notifications won’t receive them. Some users have associated the problem with theinstallation of Windows 10.
In this article, we will explain how to get rid of this problem in a few simple steps to bring your user profile to a normal state of use.
Why won’t Windows 10 connect to the ProfSvc service?
There could be several reasons why Windows 10 cannot connect to the ProfSvc (Profile Service) service. Some possible causes include the following:
Let us now explore some common fixes.
How can I fix ProfSvc connection issues?
1. Reset the account password
The first and most natural action is to solve the problem by resetting your account password. If this approach cannot solve the issue, the computer will display the following error alert: “Windows couldn’t connect to the ProfSvc service.”
Before diving into more fixes, check if the apps, the user manager, shared PC Account Manager (shpamsvc), and the natural authentication are well configured, and make sure they are working correctly.
2. Restore the original ProfSvc service from Windows 10
The ProfSvc service uses the profsvc.dll file in the%WinDir%\system32folder. You can restore the original version fromWindows 10 installation mediaif the file is changed, damaged, or deleted.
3. Create a new user account
The first seven steps should allow you to be ready to create a new user account. Now you can follow these final steps to solve the problem.
Following these steps, you have enabled the built-in administrator and created a new user profile. Transfer all the data from thecorrupted userto the newly created user profile and verify if the issue has been resolved.
Following one of the three above solutions should help you fix your issue. Let us know in the comments section below if you have any suggestions.
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
Reviewed byAlex Serban
