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Fix: Windows 10 PPTP VPN not Working

Conflicting firewall or missing updates can cause issues

7 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Are you looking for the right solution for yourWindows 10PPTPVPNnot connecting problem? You are in the right spot.

PPTP stands for Point-to-Point Tunneling Protocol. PPTPVPNon the other hand is one of the oldest protocols used on LAN networks. It utilizes 128-bit encryption and it is compatible with Windows OS.

Meanwhile, someWindows 10users reported the PPTPVPNnot connecting problem. Also, this problem is common on computer networks, such as LAN or even WAN.

We have enlisted some solutions for you, so ensure you go through them below. Moreover, any of our compiled solutions can fix theVPNconnection problem.

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Fix: Windows 10 PPTP VPN won’t connect

1. Check your internet connection

Firstly, to check your internet connection. This will enable you to determine if you have an activeinternet connection. For instance, your broadband data subscription might be exhausted resulting in a problem. Hence, you can try other modes ofinternet connectionto see if it works.

Alternatively, you can reset your router or restart yourinternet connection, and then connect toVPNon yourWindows 10machine.

Meanwhile, if you still get the error after trying out this fix, you may proceed to the next solution.

2. Use an alternative VPN solution

SomeVPNsdon’t utilize PPTP any longer; this is because PPTP is less secure compared to the latest connection protocols such as SSTP, IKEv2, L2TP, OpenVPN, and many more.

However, someVPNservice providers still utilize PPTP connection protocols. Therefore, you may want to try them out so as to bypass the ‘Windows 10 PPTPVPNnot connecting’ problem.

One very good example is Private Internet Access, a VPN service owned and continuously developed and supported by Kape Technologies, the same company that created CyberGhost.

PIA features WireGuard®, PPTP, OpenVPN, and L2TP/IPSec technologies, along with SOCKS5 Proxy, and the ability to choose from Different VPN gateways.

Private Internet Access

3. Change time and location

Windows 10 PPTPVPN, not connecting problem might also be caused by incorrect date and time. Also, if yourVPNserver location ‘date and time’ is different from yourWindows 10date and time, theVPNconnection problem might occur.

Here’s how to set time automatically:

If the Windows 10 PPTPVPNnot connecting error prompt persists, proceed to the next solution.

4. Repair your PC Registry

Invalid Windows registry keys, missing DLLs, and even obsolete software leftovers can also cause Windows 10 PPTPVPNnot connecting. Hence, you need clean up your Windows registry.

SFC Scan , on the other hand, is a Windows built-in tool that verifies all system files and fixes files with issues. Here’s how to run an SFC scan on all Windows’ versions:

5. Reinstall network drivers

Sometimes, the network drivers might be outdated, corrupted, or even inactive. Hence, you may consider reinstalling the network drivers on yourWindows 10PC. Here’s how to reinstall network drivers:

In addition, you can also update your network drivers automatically by using automated software.

⇒Get Outbyte Driver Updater

If you are still gettingWindows 10PPTPVPNnot connecting prompt, then you might want to reinstall yourVPNclient software in the next solution below.

6. Reinstall your VPN

Here’s how to reinstallVPNclient on yourWindows 10PC:

After the complete uninstall, you can then install theVPNclient on yourWindows 10PC afterward. Meanwhile, we do recommend that you install the latestVPNclient version on your PC.

7. Install the latest Windows Updates

SomeVPNclient software requires the latest Windows .NET Framework and several Windows components. Failure to have some of these components can result in theWindows 10 PPTPVPNnot connectingerror issue.

Moreover, the latest Windows updates improve your PC’s security, performance, and operations. Hence, we recommend that you install the latest Windows updates.

Here’s how to do this:

8. Temporarily disable security programs

Someantivirus programs can block VPN softwareonWindows 10. Hence, you need to exclude yourVPNfrom your antivirus protection settings.

Here’s how to do this in Windows Defender:

In addition, Windows Firewall as well can also prevent PPTPVPNfrom connecting; therefore, you need to enable yourVPNin Windows Firewall Advanced settings.

Here’s how to do this:

9. Enable rule for PPTP

Here’s how to enable rule for PPTP onWindows 10:

10. Manually setup PPTP VPN connection

You can also request for PPTP account setup instructions from yourVPNservice provider and follow the instructions. Alternatively, you can setup PPTPVPNmanually on yourWindows 10computer.

However, you need aVPNaccount and a workinginternet connection.

Follow these steps to manually set up PPTPVPN:

Also, yourVPNservice provider will provide you withVPNclient software as well. You can install theVPNclient software, and then follow the prompts to set up PPTPVPNon yourWindows 10machine.

Have you tried any other solution? Let us know by commenting below or you can ask questions if any. We would gladly respond.

Fix: Windows 10 PPTP VPN not Working#

Fix: Windows 10 PPTP VPN won’t connect#

1. Check your internet connection#

2. Use an alternative VPN solution#

Private Internet Access#

3. Change time and location#

4. Repair your PC Registry#

5. Reinstall network drivers#

6. Reinstall your VPN#

7. Install the latest Windows Updates#

8. Temporarily disable security programs#

9. Enable rule for PPTP#

10. Manually setup PPTP VPN connection#