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Fix: Windows 10/11 Facebook app has no sound

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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TheFacebookapp found in Microsoft Store is only recently getting a larger number of users. Lots of folks are still gravitating towards browsers, even though this UWP port-likeFacebookapp is not bad at all. If we excludeFacebook‘s practice to mandatory pair it with Facebook Messenger.

All in all, theappis useful and we can recommend it. However, lots of good things a social network like Facebook offers are diminished by the lack ofsound. That’s exactly what some users experienced as they were unable to reproducesoundwhile playing videos.

How to fix sound issues on the Facebook app for Windows 10

1: Run app troubleshooter

The first thing we suggest is running the Store Apps Troubleshooter. This built-in troubleshooting tool found in Settings should address the usual issues concerning Microsoft Store app. If it doesn’t resolve them, it should at least give you a better insight into what’s causing the sound distortion.

If you’re not sure where to find thistroubleshooter, follow the steps we provided below:

You can also run the Sound troubleshooter under the same section. It might resolve the sound-related issues.

2: Check the sound and video drivers

After that, let’s confirm that sound and video drivers are properly installed and up to date. Of course, this expands to overall system performance, so you’ll probably already be aware of thefaulty sound device and graphics card. However, you can try and update them or even better, install the drivers from the official source instead of relying on Windows Update.

Here’s the list of 3 major OEMs where you can find the drivers for your graphics card:

3: Reset the app settings

To resemble the apptroubleshootingon some other platforms, Microsoft offers factory reset of individualappsinWindows 10. That option can come in handy, especially since lots ofappsare seemingly performing below the initial expectations.

Now, theFacebookapp is a rather good UWP port (by UWP standards, at least). But there are certainly some issues surrounding it. So if the sound suddenly starts missing when playing videos in theFacebookapp, resetting theappshould help.

Here’s how to reset the Facebook app inWindows 10:

4: Reinstall the app

If the resetting fails, reinstallation should take it the step further. With one little tweak included. If you just reinstall theappwhich malfunctions, chances are it’ll continue doing. On the other hand, if youperform a clean reinstallation(clear all remaining associated files prior to installation), the issues won’t reoccur.

Here’s how to reinstall theFacebookapp inWindows 10:

5: Reduce the sound sampling rate

Some user reports state that the sample rate is the core of the problem. Namely, after reducing the sample rate, the sound issues onFacebook(and otherapps, for that matter) completely stopped. This can be done in device sound settings. Once you’ve done it, thesoundin theFacebookapp should restore fully.

Here’s what you need to do:

6: Re-register apps

Finally, if the issue is wide-spread, you can try and re-register the whole Store. This helped some users, while others decided that the alternative wrapper is a better deal than the officialFacebookapp. The re-registering procedure is rather simple and you’ll need to use the PowerShell elevated command-line to execute it.

Follow these steps to re-register Microsoft Store:

That’s it. In case you still have sound issues in theFacebookapp, try some wrappers found in the Microsoft Store. Either way, if you succeed or fail, make sure to keep us posted. That’s the purpose of the comments section below.

Fix: Windows 10/11 Facebook app has no sound#

How to fix sound issues on the Facebook app for Windows 10#

1: Run app troubleshooter#

2: Check the sound and video drivers#

3: Reset the app settings#

4: Reinstall the app#

5: Reduce the sound sampling rate#

6: Re-register apps#