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Fix: XPS option is not enabled error
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Printer errors such asThe job was notprintedbecause the XPS option is not enabled. Contact System Administrator to enable XPS on this deviceare not uncommon, especially when you are trying to connect to the printer via Wi-Fi.
This specific issue is usually related to class drivers or system conflicts. This is extremely inconvenient, so in this guide, we’ll show you a few potential fixes for the error.
What to do if the job was not printed because the XPS option is not enabled?
1. Reconnect the printer’s power supply
The first thing you’re going to try is to turn the printer off and remove the power cord from the wall outlet. Then, pull out the power cord from the power supply.
After one minute, reconnect the power cord into the power supply and then plug the power cord into the outlet. You may turn the printer back on and see if the issue persists.
2. Download the PS driver for your device
That error typically means a class driver is being used on Windows 8 orWindows 10. Luckily, there is an easy fix if you’re still seeing it after reconnecting the power supply. You need to determine if you are using a class driver, so check the installed printers.
If there is one that is XPS, or a Class Driver, uninstall or remove it. Up next, navigate to the support page for your machine and select theDrivers & Downloads tab. Download thePS driverfor your device.
Then, make sure thatQuery the printer and automatically select the driver to useis not checked when installing the driver. If it is checked, note that you will not be asked to use the driver you just downloaded and extracted. Finally, you may restart your computer and print.
3. Enable XPS option on your PC
Your printer does not support XPS unless you paid for that feature. The Microsoft XPS Document Writer (MXDW) is a print-to-file driver that steps in when it comes to enabling a Windows application to XPS files.
Follow these steps to enable the XPS option on your Windows 10 PC connected to the printer.
4. Update the printer driver software
One aspect that doesn’t usually get much attention is updating the printer driver software. Printer drivers are software programs, and their function is to convert the data you command to print to the form that is specific to the installed printer.
Even if Windows 10 usually installs the missing updates automatically, it cannot hurt to look for any missing updates by following the above steps.
5. Use the troubleshooter to fix all emerging problems
If you can’t get rid of this error, using the troubleshooter might help to solve the problem. This will restart your printer and drivers and check for any errors. Your printer must be connected during this procedure.
If you’re trying toprintand encounter theXPS option not enablederror, we’ve listed some solutions on how to fix it. If you found our article useful, feel free to let us know by leaving a comment below.
Also, keep in mind that there are various other posts on printers. Just use the search function to find the articles you need to fix your printer issues or take a peek here.
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More about the topics:Printer Errors
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
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Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.