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FIXED: Microsoft Teams Won’t Mark Messages As Read
Try our solutions and solve this problem in no time
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
As we all know, chats inMicrosoftTeams are a crucial feature because it allows users to communicate quickly and efficiently. However, many people encountered an annoying chat issue.
MicrosoftTeams might not show messages as read or will show unread messages that aren’t really there. Therefore, the chat icon will appear as if you have an unread message, even if this is not the case.
One userreported the followingon the official Microsoft forum:
The Chat group is showing a red circle with a 1 in it? I am assuming there’s an unread chat somewhere. I can’t find it and I don’t care. I want the circle to be gone. How do I do this?
So, the red circle remains, but there’s no unread chat anywhere. Today we will show you how you can fix this issue and mark all Teams messages as read.
Chats won’t mark as read in Microsoft Teams? Fix this in no time
1. Turn off all notifications
Learn how to use Microsoft Teams in Windows 10 from our detailed guide!
2. Check if the chat session is hidden
Microsoft Teamshides chats over time if they are not used. Therefore, check out if you have hidden messages. Eventually, you can mute the conversation.
3. Log out and log back in
Log out ofMicrosoftTeams and log back in. This is a better solution than closing the program and/or restarting the computer.
4. Solve the issue with Alt+Tab
Conclusion
While this is not a serious issue, it is still annoying for many users to see that notification every time they openMicrosoftTeams. Luckily, the problem can be solved in no time with our quick solutions.
All in all, the chat in Teams is great. However,Microsoftshould improve the feature.
Moreover, you can’t delete conversations. So, if a notification like this still appears and you know the conversation that is causing it, you can’t delete it to solve the issue permanently.
Did you find our solutions helpful? How often do you use the chat feature inMicrosoftTeams? Do let us know in the comments section below!
More about the topics:Microsoft Teams,Microsoft Teams Error Codes,productivity software
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.