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How do I fix Xbox Live Zip Code error [PRO FIX]

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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If you have recently bought theXbox Live subscription,Xboxwill ask you till the billing information. While filling the billing information,usershave reported that they are getting postal codeerrorafter entering the Zip code. TheerrorreadsEntera valid postal code before continuing.

Here’s oneuser‘ssay on the matter.

I just boughtxbox live, and thexboxwant’s me to fill in billing information. and so i did. i live in norway, and my postal code. but it wont except my postal code. it says “enter a valid postal code before continuing”

Resolve the problem by following the steps we provided below.

Why Xbox Live won’t accept my postal code?

Why Xbox Live won’t accept my postal code?

1. Try to Add Billing Info Online

Once the billing info is set, log out of youraccountfromXboxand log in again. You should be able to access theXbox Liveaccount without any issues now.

We’ve written extensively on Xbox Live billing issues. Check out these guides for more information.

2. Match Details with your Credit Card Company

It is important that your Billing info and the postal code used by your credit company matches. Irrespective of where you are using the credit card, it is necessary that your bolling info matches your credit card company details as well.

For example, let’ say you have created a UK account but are using the credit from a UAE then you won’t be able to complete the setup without using a credit card from the UK or creating anaccountfrom UAE.

3. Check if you Postal Code has Changed

If your postal code has changed recently ( 2-5 years ago) it is possible that Microsoft account is still looking for the old postal code. Auserreported that after entering the old postal code, he was able to create theaccountsuccessfully. So, do check if your postal code has received additional numbers recently and try it to fill the billing info.

TheXboxpostal code error is a commonerrorthat usually occurs if the details on your payment card and account info mismatches. Follow the troubleshooting tips in this article to fix theerror.

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More about the topics:windows 10 fix,Xbox Live

Tashreef Shareef

Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services to IoT at WindowsReport.

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