Share this article
Improve this guide
How to disable CDpusersvc error code 15100 in Windows 10/11
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
After upgrading to Windows 10 Anniversary Update, many users noticed a strange module in the Windows Service, that wasn’t previously there: CDpusersvc <Failed to Read Description. Error Code: 15100.
There is very little information available about this elusive module. Many Windows 10 users actually make fun of this situation, suggesting that Microsoft hasn’t filled in any description on this module simply because it doesn’t actually know what this service does.
Many Windows 10 users also report that CDpusersvc is really buggy. They keep on gettingerrorlogs for services that use it, as well as security violations. The most intriguing thing for users is that they can’t find what the app is in order to adjust the privileges.
The good news is that thiserrorcan safely be ignored as it doesn’t affect Windows in any manner. If it becomes too annoying, you can remove it using Regedit.
CDpusersvc error code 15100can appear on your PC and lead to various issues. Speaking of CDpusersvc and issues, these are some of the common problems that users reported:
How to disable CDpusersvc in Windows 10
1. Change your registry
According to users, one way to fixCDpusersvc error code 15100is to modify your registry. Your registry holds all sorts of sensitive information and it allows you to disable various services such as this one.
We have to warn you that modifying the registry can be potentially dangerous, so use extra caution.
2. Remove the problematic update
Once you remove the update, check if the problem with Cdpusersvc is resolved. If so, you should probably block this update from installing again.
Windows 10 automatically installs the missing updates, and if you don’t block this update from installing, the issue will soon reemerge. In one of our previous, we explained how toblock Windows updates on Windows 10in order to remove potential issues with automatic updates.
According to users, sometimesCDpusersvc error code 15100can appear after an update. If this happens, it’s advised that you find and remove the problematic update from your PC.
If you recently installed a system update, and you’re encountering this issue, it’s advised to find and remove that update in order to fix the problem.
3. Install the latest updates
Windows will now check for available updates and download any pending updates in the background. Once the updates are downloaded, simply restart your PC in order to install them. After your system is updated to the latest version, check if the problem still persists.
4. Isolate the process
After running this command, the Cdpusersvc process will be isolated forcibly and that might be able to fix any problems related to it.
5. Create a .bat file to stop the service
After doing that, you just need to locate thefix.batfile and run it, and the Cdpusersvc service should be stopped. Keep in mind that this is just a workaround, so you’ll need to repeat it if the issue reappears.
6. Scan your PC for malware
Thecdpusersvcprocess usually comes followed by a random array of numbers, which makes it look suspicious. Many users mistakenly confuse this process with malware since it has such an unusual name.
If you fear that your PC might be infected by malware, we advise you to perform a full system scan with antivirus software. For this purpose, you should consider removing malware issues usingthe best anti-malware softwareon the market.
7. Perform a System Restore
Once your PC is restored, check if the problem still persists. Keep in mind that this issue might be caused by a Windows Update, and if that’s the case, find the problematic update and block it from installing.
More about the topics:High CPU usage
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
User forum
2 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.