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How to download Outlook Assistant

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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If you frequently use theMicrosoft Office365 Suite, then you are more or less familiar with the process of migration.

In simple terms, it is the process of migrating multiple customers’emails, calendars, and contacts from user mailboxes to Office 365.

Outlook Assistantis a neat tool that works in conjunction with Migration Sync to finalize the migration.

How do I download and install the Outlook Assistant?

How do I download and install the Outlook Assistant?

First of all, you must know that you will need to register an account at theOutlookAssistant’sofficial website.

The user receives anemailwith their uniquePassword Reception URL.

This is to ensure that thePassword Reception Pageand theOutlookAssistant can correctly identify the user.

Note:Do not share a download of theOutlookAssistant between different users.

When you click the link in theemail, it will open thePassword Reception Page.

This will provide any necessary information and credentials to the Migration Application.

At the end of the Password Reception process, theOutlookAssistant download begins automatically.

Please remember that you need to have the outlook assistant installed at least 72 hours prior to beginning migration.

However, some users havecomplainedthat they are having issues downloading and installing theOutlookAssistant.

Can anyone advice me why Avast keeps blocking adownloadof the SkykickOutlookAssistant (SKOA) from Comcast Business? I need it in order to migrate mye-mailfrom old version ofOutlookinto Office 365. Even when I turn off my Avast VPN and Firewall, it keeps moving the file that I need todownloadinto Virus Chest.

What can I do if I cannot download the Outlook Assistant?

What can I do if I cannot download the Outlook Assistant?

Check out your antivirus settings

The case mentioned in particular seems to be like a simple case of an antivirus detecting a false positive.

In the case of Avast, all you need to do to report a false positive is to go to thedesignated websiteand upload the file.

Additionally, if you candownloadthe app, but cannot install it due to a virus threat detection, whitelist the file.

The process of whitelisting a file varies from one antivirus client to another.

For a more in-depth guide, please contact the antivirus software’s official website for more information.

By following any of these tips, you should be able to successfully install the Outlook Assistant tool, thus allowing you a smoother migration process with Office 365.

Know of any other reasons whydownloadingand installing the Outlook Assistant doesn’t work?

If you do, please share your solutions with us in the comments section below.

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Teodor Nechita

Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.

When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.

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Teodor Nechita