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How to easily fix VPN error 807 [10+ tested methods]

8 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Many users use some type of VPN in order to protect their onlineprivacy, but sometimes issues such asVPNerror807 can occur. Thiserrorcan be problematic, and in today’s article, we’ll show you how to fix it.

VPNerrorsare fairly common, and speaking ofVPN errors, here are some similar issues that users reported:

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How can I fix VPN error 807?

1. Check your antivirus

According to users, this issue usually occurs due to your antivirus or firewall. If you’re gettingVPNerror807 on your PC, it’s possible that your antivirus is interfering with theVPNand causing the problem. To fix the issue, be sure to check your antivirus settings and try disabling certain features.

If that doesn’t work, you might have to disable your antivirus altogether. In some instances, the problem might persist even if you choose to disable your antivirus. If that’s the case, your only option might be to uninstall your antivirus.

Even if you choose to uninstall your antivirus, your system will remain protected with Windows Defender, so you won’t have to worry too much about your safety. Once you remove the antivirus, check if the problem is resolved.

If removing the antivirus solves the problem, you should consider switching to adifferent antivirus solution.

2. Check your firewall

If you’re gettingVPN error807, it’s possible that the issue is caused by your firewall. To fix the problem, you need to locate yourVPNclient in your firewall and make sure that yourVPNis allowed to go through it.

If yourVPNis allowed through your firewall, perhaps you should try disabling your firewall altogether. If you’re using a third-party firewall, disable it temporarily and check if that solves the problem. If you’re using Windows Firewall, you can disable it by doing the following:

After turning off the firewall, check if the problem is still there. If the issue doesn’t appear, it means that the problem was caused by the firewall, so be sure to turn it back on and check its settings once again and make sure that yourVPNis allowed through.

3. Check your router settings

If you keep gettingVPNerror807 on your PC, perhaps your router is the problem. According to users, in order to use aVPNproperly, you need to have certain ports open. To do that, you need to open your router’s settings and enable the following options:

This is a slightly advanced procedure, and in order to see how to perform it properly, be sure to check your router’s instruction manual and see how to find the required settings. Bear in mind thatPPTPis required in order forVPNto work, but if you can’t enable it, you can also useSSTPprotocol.

4. Clean your history, cookies, and registry

In some instances,VPNerror807 can appear due to your cookies or leftover registry entries that are interfering with yourVPN. To fix this problem, users advise cleaning your registry, history, and cookies.

You can do that manually, but that might take a bit, so it’s usually better to use specialized software.

Dedicatedregistry cleanersscan your computer for unnecessary files and remove them automatically. This alternative is the safest because these tools are optimized to only remove redundant files, without touching anything else.

5. Try a different VPN client

If the error message persists, perhaps this would be a perfect time to consider switching to a differentVPNclient. There are many greatVPNclients available on the market, but if you’re looking for a simple to use and reliableVPNclient, we suggest that you try outPIA – Private Internet Access.

Owned by Kape Technologies, they have a great reputation and continue to invest in their servers which are spread all over the world. Their client app is really good, and you won’t find issues with it.

Not only will you benefit from an error-free connection, but you’ll be backed up by over 3300 servers placed in 46 different countries so that you can connect anywhere at any time.

More so, their customer support is very reliable, so in the unlikely event that you do encounter any issue, they will be quick to solve your issue.

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If you’re gettingVPNerror807, perhaps the problem is related to your login credentials. Sometimes your credentials might not be correct, and that can lead to this and many othererrors. If you’re getting thiserror, be sure to check your login credentials and make sure that they are correct.

In addition, check theVPNIP address and ensure that it’s correct as well.

7. Change VPN settings

If you’re gettingVPNerror807 on your PC, it’s possible thatVPNsettings are causing this problem. To fix the issue, it’s advised that you change theVPNsecurity settings. This is quite simple to do, and you can do it by following these steps:

After making the changes, check if the problem is still there. Some users are suggesting to useAutomaticsetting instead ofPPTP, so you might want to try that as well.

8. Try changing the VPN address

According to users, sometimesVPNerror807 can appear due to yourVPNaddress. To fix the problem, users suggest removing http:// from theVPNaddress. To do that, open yourVPNsettings and locate yourVPNaddress.

Now change theVPNaddress from

Also, be sure to remove any forward slash symbols that might be at the end of theVPNaddress. After making these changes, check if the problem is resolved.

9. Try connecting to different VPN locations

Sometimes this issue can be related to the server you’re trying to connect to. The server might be having some issues, so be sure to try other servers or locations and check if that solves your problem.

If you’re getting thiserrorwith all servers and locations, the issue might be related to your settings.

10. Try restarting your router

According to users, your router can sometimes causeVPN error807 to appear. You might encounter certain glitches on your router, and if that happens, be sure to restart both your modem and your router.

To do so, press the Power button on each device and wait for a few moments. Now press the Power button again and wait for both devices to boot. Once both devices are running, check if the problem is still there.

11. Reinstall your VPN client

If you keep gettingVPN error807 on your PC, perhaps the issue is related to yourVPNclient. Sometimes your installation can get corrupted, and that can cause this and many othererrorsto appear. However, you can fix the problem simply by reinstalling yourVPNclient.

There are several methods that you can use, but the best one is to use uninstaller software. In case you don’t know, uninstaller software is a special application that will completely remove the selected application along with all of its files and registry entries. As a result, the application will be completely removed.

Leftover files may prevent you from properly reinstalling your VPN, so make sure to pick one of thebest uninstaller softwareto safely remove unwanted apps from your PC.

When your VPN is completely removed, download and run the installer wizard and see if the problem is fixed.

VPN error807 can cause many problems on your PC, but we hope that you solved this issue using one of our solutions.

How to easily fix VPN error 807 [10+ tested methods]#

How can I fix VPN error 807?#

1. Check your antivirus#

2. Check your firewall#

3. Check your router settings#

4. Clean your history, cookies, and registry#

5. Try a different VPN client#

6. Check the login credentials#

7. Change VPN settings#

8. Try changing the VPN address#

9. Try connecting to different VPN locations#

10. Try restarting your router#

11. Reinstall your VPN client#