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How to Fix ArcheAge Issues on Windows 10/11
9 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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ArcheAge is a popular Korean MMORPG with millions ofplayersaround the world. It receives frequent updates and new content every year.
Despite the popularity of thisgame,Windows 10users have reported certain issues, such as low performance and graphical glitches or theArcheage Unchained error 1020.
In this article, we’re going to address these issues and provide thorough solutions to fix them and continue your experience in this awesome MMO.
How do I fix Common ArcheAge Issues On Windows 10?
1. Make sure that your computer meets the hardware requirements / lower your graphic settings
If you’re having graphic issues with ArcheAge, make sure that your computer meets theminimumhardware requirements.
If your computer meets the hardware requirements for ArcheAge on windows 10, maybe your graphical settings need to be lowered. If graphic issues are resolved, try increasing the graphic quality.
2. Switch from DirectX 11 to DirectX 9 mode
In certain situations, DirectX can cause graphical issues with ArcheAge, so it’s advised to switch back toDirectX 9. To do that, follow these steps:
If you wish, you can always switch back to DirectX 11 by performing the same steps.
3. Delete shaders cache
It has been reported that ArcheAge has some graphical glitches such as showing parts of characters completely black without textures. In order to fix this graphical issue, you need to delete theshader cachefolder.
4. Update your video drivers
Graphical issues are often caused by video drivers, and if you’re having graphics issues, make sure that you download and install the latest drivers for your graphic card.
All your drivers need to be updated, but doing it manually is very annoying, so we recommend youto do it automatically with the help of a professional driver updater tool.
Updating drivers automatically you avoid the risk of serious malfunctions and save time.
⇒Get Outbyte Driver Updater
5. Run game client as administrator
Users have reported issues with patches, and according to users, they are unable to install ArcheAge patches. To fix this issue it’s advised to run Glyph as administrator. To do that, follow these steps:
In addition, it’s advised to runGlyphDownloader.exefrom Glyph directory in order to check if patcher is up to date.
6. Check your firewall / antivirus
Sometimes yourWindows Firewallor antivirus can interfere with the game’s patching system, so it’s advised to add the ArcheAge folder to the exclusion list in your firewall/antivirus.
If that doesn’t work, you might have to disable yourantivirus/ firewall before launching ArcheAge.
7. Close other applications before starting ArcheAge
Other installed applications can sometimes cause issues with ArcheAge, so it’s advised that you close them before you start ArcheAge.
In addition, you might have to disable some applications from Startup in order to be sure that they aren’t interfering with ArcheAge.
8. Use default administrator account to run the game
If you have issues with patching thegame, you might want to run patching software from adefault administrator account. To enable the default administrator account, follow the steps above.
9. Delete the ArcheAge folder from Documents
Some users have reported that their settings aren’t saved after logging out, and that settings revert to default values as soon as theplayerlogs out of ArcheAge. To fix this issue, do the following:
10. Select your region
Some users have reported Error 1035 while trying to play ArcheAge. This error appears if you don’t select your region, and in order to fix it, follow these steps:
11. Update DirectX
Users have reportedD3dx9_42.Dll Is Missing From Your Computererror while trying to start ArcheAge. If you are getting this error message, it means that you are using anunsupportedversion of DirectX.
So you’ll need toupdateit by going to the official website and downloading the latest available versions. After you’ve updated DirectX,restartyour computer and try running ArcheAge again.
12. Delete Hackshield files
Some users report that they are getting“Gods Have Disconnected You”message, and in order to fix it, it’s advised to check your antivirus software.
To make sure that other software isn’t interfering with ArcheAge. In addition, it’s also recommended that you delete your Hackshield files by following these steps:
If the issue persists, you might have toreinstallArcheAge on your computer.
13. Edit system.cfg file
Users have reported that Archeage crashes before the intro movie, and if this happens to you, you might need to change ArcheAgesystem.cfgfile. To do that, follow these steps:
If you don’t havesystem.cfgin ArcheAge folder, you can also skip the intro video by pressing Esc key on your keyboard while the game loads.
14. Disable your antivirus and reinstall ArcheAge
If you’re getting error message saying that certain .dll files are missing, you might want to disable your antivirus software and reinstall ArcheAge.
15. Restart the game
Users have reported that they are experiencing screen flickering in ArcheAge when they switch from Windowed to Fullscreen mode.
If this happens to you, you just need to restart thegame, and flickering issues will disappear entirely.
16. Check the sound settings
Users have reported that they aren’t getting any sound while playing ArcheAge. If you have some sound problems, make sure that you have the latest audio drivers installed.
In addition, make sure that your speakers are working properly and that the volume in-game isn’t lowered. If everything is in order, you might want to deletesystem.cfgfile.
17. Move cryphysics.dll to the game directory
Sometimescryphysics.dllmight get deleted by your antivirus software, and if this happens you need to do the following:
To avoid this problem in the future, you might want to disable your antivirus or reinstall ArcheAge with your antivirus software disabled.
18. Flush your DNS cache
Users have reportedError 1035while starting ArcheAge, and if you’re having this error, you need to check your firewall settings. In addition, it wouldn’t be a bad idea to flush your DNS cache.
19. Turn off anti-aliasing
If you have problems with game performance, it’s advised that you turn off anti-aliasing in Nvidia Control Panel and Catalyst Control Center.
In order to turn off anti-aliasing for AMD cards, follow these steps:
After you’ve turned off anti-aliasing in the Catalyst Control Center or Nvidia Control Panel, start thegame.
When thegamestarts, go toGamesettingDisplay settings -> DirectX 9and clickApply. Restart thegame, and everything should be working without problems.
20. Make sure that Glyph isn’t running in background
Users have reportedCan’t enter Glyph platformerror, and in order to fix it, you need to make sure that Glyph isn’t running in the background.
Although ArcheAge has some issues on Windows 10, most of them can be easily solved, and we hope that our solutions have helped you solve these issues.
More about the topics:game fix,windows 10 games
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
