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How to fix Camtasia errors [Setup Failed, Recording, Video]
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Updated onOctober 4, 2023
updated onOctober 4, 2023
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In this guide, you’ll learn how to fix the mainCamtasia System Audio Setup Failederrors, that most users may encounter.
CamtasiaStudio is among the most highly rated screencast software for Windows 10. Yet, like any software, it still throws out someerror messagesnow and again.
TheCamtasia System Audio Setup Failederror message can pop up for users when installing (or uninstalling) the software, recording video, or editing output.
In this article, we’re going to look at some of the most efficient fixes for Camtasia Studio’s more notableerror messagesthat users have discussed on the support forum.
How to fixCamtasia System Audio Setup Failederrors?
1. DownloadAdobe Captivate
If you don’t want to go through the grief of fixing Camtasia errors on Windows, you can bypass the entire list below by using a different solution: Adobe Captivate.
Designed for creators of high-quality learning materials, Adobe Captivate allows you to engage with your audience and ensure maximum retention of the materials presented.
Adobe Captivate is a powerful tool that helps you create jaw-dropping eLearning materials, interactive videos, quizzes and many more.
You can even spruce up those dusty PowerPoint presentations and bring them to the 21st century in glorious VR.
Let’s take a look at some of thekey featuresAdobe Captivate offers:
Adobe Captivate
2. Fix Error Code: (5) Setup Error
Error Code: (5) is a Camtasia installation error. The fullerror messagestates,Error Code: (5) Access is deniedwhen users try to install the software. There are a few potential fixes for thaterror message.
First, try installing the software as an administrator. To do that, right-click Camtasia’s installer and select theRun as administratoroption. Make sure that you install Camtasia with an admin account.
The Error Code: (5) error can also pop up for users who need to update the .NET Framework. NET Framework 4.6 or higher is a system requirement for Camtasia Studio 8 and 9.
Camtasia users can download the latestNET Framework versionby clicking.NET Framework 4.7.2on the official Microsoft download site. Then open the NET Framework setup wizard to install it.
Error Code: (5) might also be due to third-party antivirus software. So temporarily disable third-party software before installing Camtasia Studios.
To do that, right-click the antivirus software’s system tray icon to open a context menu that might include a disable or turn off the option.
If you can’t find a disable option there, open the settings tab or menu within the utility’s primary window, which will probably include an option to temporarily turn off the antivirus software.
3. Fix Error 1720, 1721, or 1723
Error 1720, 1721, and 1723 are installationerror messagesthat can pop up for Camtasia and other Windows software. Theerror messagestates,Error1720: There is a problem with this Windows installer package.
Thaterror messagemight be due to a corrupted installer, User Account Control, or a non-admin user account.
User Account Control (UAC) can also block the Windows installer. Thus, turning the UAC off might fix the installererror message. Users can turn off UAC as follows.
If, however, the installer is corrupted, users will need to get a fresh Camtasia setup wizard, so if this is the case it’s recommended that users download a new installer for the software.
4. Fix the problem with your Recording File error
This is a recordingerror messagethat might pop up for some Camtasia users. Theerror messagestates,We’re sorry! There was a problem with your recording file.
5. Fix Error Code 0x88880001: Unknown Error
Error Code 0x88880001 is an audioerror messagethat pops up in Camtasia. Theerror messagestates,We’re sorry! Camtasia could not playback the audio from the recording.
Save your recording and try restarting Camtasia.As such, the recorded output doesn’t include any audio.
Updating sound card drivers is another resolution that will usually fix Error Code 0x88880001. The quickest way to do that is probably to add driver updater software Windows.
Then users can scan for andupdate antiquated driverswith that software. Download now Driver Booster 6 to add that software to Windows. Driver Booster 6 automatically scans when you open it.
Then it will list outmoded drivers on your desktop or laptop. Click theUpdate Allbutton to update the devices listed with the latest drivers.
6. Fix: Unknown Error
Some Camtasia users have stated that anUnknownErrormessage pops up when they try to start recording a video. Thus, the users can’t record the video. This is how Camtasia 9 users can fixUnknown Error.
7. Fix the WMVcore.DLL is Missing Error
Windows Media Player is a system requirement for Camtasia Studio. AWMVcore.DLL is missingerror messagepops up when users try to run Camtasia on Windows KN and N versions that don’t include WMP.
Thus, installing the Windows Media Feature Pack, which also installs WMP, will probably fix theWMVcore.DLL is missingerror for KN and N users at least.
Camtasia users can download that pack at the Windows 10 Media Feature Pack page.
Various users also reported that Camtasia displayed theInvalid Configuration State error and in this case,you should try changing the audio source from Microphone toStereomix.
8. FixAn Error Occurred While Initializing the Camera for Capture
This is anerror messagethat can pop up during Camtasia’s camera initialization.
The fullerror messagestates:An error occurred while initializing the camera for capture. Camera video will not be recorded.Thus, the software doesn’t record any camera video.
9. FixCamtasia Studio 8 cannot connect to YouTube
TheCamtasia Studio 8 cannot connect to YouTubeerror messagemight pop up for some users trying to add recorded videos to YouTube.
Some users have confirmed that editing the registry fixes the issue. This is how users can fix Camtasia 8’s YouTube error.
10. FixUnable to Register Record/Pause or Marker Hotkey
TheUnable to Register Record/Pause or Marker Hotkeyerror pops up when alternative software is running that has some of the same hotkeys as Camtasia’s Recorder.
Consequently, this is a hotkey conflict. In order to fix theUnable to Registererror, users should stop the other software that hasmatching keyboardshortcuts.
Alternatively, users can modify Camtasia’s hotkeys by clickingToolsthen go toOptionsand chooseHotkeys. Change the hotkeys to keyboard shortcuts that won’t conflict with any other third-party software.
11. Fix theSystem Audio Setup FailedError
So that’s what you should do when Camtasia displays a message that says thatan error occurred in the Recorder: System Audio Setup Failed.
For further resolutions, Camtasia users can submit TechSmith support tickets at the official developer’s page.
Thiserror messagepops up when some Camtasia users try to record video. The fullerror messagestates,Anerroroccurred in the Recorder: System Audio Setup Failed.
TechSmith has confirmed that theerror messageis primarily due to conflicting ASUS software. Thus, uninstalling ASUS Sonic Suite, ASUS Sonic Studio and ASUS Sonic Radar may solve theerror.
Removing the Nahimic Audio can also fix the issue, so follow the guidelines above to remove that program. You can also use thebest uninstaller software, in that regard.
As you can see although Camtasia is not the perfect software and it may have some bugs popping-up, there are solutions to fixing them efficiently.
In this guide we covered the most commonCamtasia System Audio Setup Failederrors and we hope that it got you out of your predicament.
We’d like to hear more from you on this issue so please drop us a comment in the dedicated section below.
More about the topics:Video Editors
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.