How to fix ‘Do you own this game’ error code 0x803F8001

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Error code0x803f8001“Do you own this game or app?” is an error message that appears on the Xbox One,Xbox One Sor on Windows. Users have reported getting thiserrorafter leaving a game they are playing idly for a while.

In this article, we look into some troubleshooting methods that can be used to fix the issue.

How do I fix error code 0x803F8001 ‘Do you own this game’ on Xbox?

Solution 1 – Power cycle your Xbox

Hopefully, this will resolve the 0x803f8001 error. If it doesn’t, move on to the next solution.

Solution 2 – Check the Xbox Live status

Sometimes the reason behind theerrorcould be in the Xbox services. Perform a quick Xbox Live status check so as to see if all the services are up and running. To check the Xbox live status, click on the following link:https://support.xbox.com/en-US/xbox-live-status

Ideally, all the services should have a Tick mark and “Normal” written next to them.

Solution 3 – Hard Reset your Xbox

If both of the previous solutions failed to resolve your issue, you should try hard resetting yourXbox. Hard resetting your console will restore its settings back to the factory default. This method will resolve error code 0x803f8001.

Note: Before you proceed on to do a hard reset of yourXbox, make sureyou are connected to Xbox Liveso that all of your data and settings are synced to it. If any of your dates haven’t been synced and you proceed on with the reset anyway, you will lose it.

To hard reset yourXbox, follow these steps:

This will almost certainly resolve your issue.

How to fix error code 0x803F8001 on Windows?

With some users, error code 0x803F8001 also appears when using the Windows Store in their computer. There are two solutions to this problem:

Solution 1 – Clean the Windows Store cache

Once the system confirms that the cache has been cleared, restart your PC. Hopefully, this will resolve your issue. If error code 0x803f8001 persists, move on to the next solution.

Solution 2 – Try Reinstalling the game/app

Before reinstalling theapp, you can try and resolve the problem by clearing the cache from theappfirstly. Stored cache might lead to issues and errors alike, so we need you to clear theapp‘s cache. Here’s how to do it inWindows 10:

Uninstalling theapplication/game that is throwing theerror, and then reinstalling it can help resolve the issue. Follow these steps:

With that said, we can conclude this article. In case you have any additional questions or suggestions, feel free to tell us in the comments section below. Also, if you’re bothered by theerrorfor an extended period of time, consider sending a report ticket to Microsoft.

How to fix ‘Do you own this game’ error code 0x803F8001#

How do I fix error code 0x803F8001 ‘Do you own this game’ on Xbox?#

Solution 1 – Power cycle your Xbox#

Solution 2 – Check the Xbox Live status#

Solution 3 – Hard Reset your Xbox#

How to fix error code 0x803F8001 on Windows?#

Solution 1 – Clean the Windows Store cache#

Solution 2 – Try Reinstalling the game/app#