Share this article
Improve this guide
How to fix Elgato driver issues on Windows 10 version 1709
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Many Windows 10 users reported that theFall Creators Update breaks Elgato drivers. More specifically, Elgato will often report a ‘No Signal’ error, asking you to reboot your computer in order to complete a driver update.
No matter how many times you restart your PC, the driver update error message keeps on popping up. This problem affects mainly Elgato HD60 Pro machines and basically makes them unsuable.
Here’s how one user describes this issue onReddit:
The Windows 10 Fall Creators Update started rolling out yesterday. Lots of Elgato users are reporting crippled functionality following the update. Elgato will always report No Signal and you’ll be repeatedly prompted to reboot your computer to complete a driver update no matter how many times you reboot.I can confirm this. We have a PC in the house with an Elgato HD60 Pro that has been unusable after installing the update. EDIT: It’s confirmed that is only affecting those with the HD60 Pro (the one that slots into your motherboard).
Fix Elgato driver problems on Windows 10 v1709
The good news is that Elgato has already pumped out a hotfix to solve this issue. Toprevent endless reboot loops, install the latest card firmware and driver updates before installing the Fall Creators Update.
You can download Game Capture Software 3.60.108 fromElgato’s official website.
Now, if you already installed the Fall Creators Update on your machine, you should first roll back and then install the new driver updates. For more information on how to do that, check outthis step-by-step guide.
Unfortunately, not all users have been able to roll back. Moreover, some of those who rolled back and installed the latest Elgato drivers reported that the issue is still present.
If you’ve encountered other solutions to fix this problem, you can help the Windows community by listing the troubleshooting steps in the comments below.
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
User forum
5 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.
