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How to Fix HP Service Error 79 When Printing Documents
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Are you getting error 79 on your HP printer? We’ve got solutions so read this comprehensive guide.
One of the most frustrating moments when using aprinteris when you get an error, more so when you don’t know what to do next.
Before you can fix error 79 on your printer, it’s good to know the causes so that the next time it shows up, you’re ready for it because you know exactly where it’s coming from.
What does 79 service error mean?
Error 79 is displayed on your HP printer’s control panel in two ways:
How do I fix error 79 on HP printer?
1. Turn HP printer off then on
If your HP printer displays this type of error 79, chances are it has experienced an internal firmware error.
Note:If you are using a power surge protector, first remove it, then plug back theprinterdirectly to the wall socket, before turning on the power again.
If the Error 79 message persists on yourprinter’s display, disconnect any network or USB cables, as well as the power cycle.
If theprintergoes back to Ready status, check its firmware version, then update the firmware in case a newer version is available.
In order to find yourprinter’s firmware version, print a Configuration Report from theprinter’s control panel, or you can also visit the HP Support page to check for the latest firmware version available.
In case theerror79 issue recurs on yourprinter, try and isolate it to something that could be in your own environment.
Delete any print jobs from your computer, or any other computers connected to theprinter, then perform a test print job.
2. Reinstall the DIMM
2.1 Remove and install the DIMM again
2.2 Remove or replace the DIMM
3. Reinstall the drivers
Another viable step is to completely remove the printer device from your PC and reinstall it again. This approach requires you to uninstall both drivers and HP associated software and that shouldn’t be hard.
You can also give a try to a specialized third-party tool that will scan your PC for any missing our outdated drivers and update them.
⇒Get Outbyte Driver Updater
4. Contact HP Support
In case the error 79 message persists, kindly get in touch with HP’s Customer Support team with specifics on your issue and they’ll be glad to assist you.
One of our readers also suggested to use the universal driver post script version and change the device type as color underDevice settingsunderPropertiesif your printer is color.
We sure hope one of these solutions helped you. Let us know your experience in the comments section.
More about the topics:HP printer,Printer Errors
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.
