How to Fix Multiplayer blocked due to Xbox live settings

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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“We get the message that says: ‘You cannot play online multiplayer through Xbox live because of how your account is set up.” So what next?”

This is one of the many concerns that Xbox users have raised, and it can be both annoying and frustrating especially when everything was working before, and now it isn’t.

If you’re getting the same message, it is likely that yourprivacy and online safety settingson your Xbox One console are causing the issue.

In this case, you need to check the following first before you try any of the solutions listed below:

SOLVED: Xbox won’t let you play online

1. Check for any alerts on Xbox Live status

Go to yourXbox Live serviceand check for any alerts in the status, then wait until it says ‘up and running’ before trying again.

2. Change your privacy and online safety settings

If you have any issues in managing your privacy and online safety settings on your Xbox One console, sign in to your Microsoft account, then click Xbox One Online Safety and review your settings online.

3. Add/Remove passkey

You can use a passkey to sign in, so if you have not set the Sign-In, security & passkey settings to require a passkey before changing settings, you can enter your passkey to do so. If you forgot your passkey, remove the current one. Usually, Microsoft prompts you for an account password after you fail to key in the correct one three times. Enter your password then remove the passkey you forgot.

Note:to create a new passkey, select create a new passkey and follow the instructions to get started. Without a passkey, you’ll have to enter your password in case your settings still require a passkey. Change the setting to stop getting the prompts.

4. Change Privacy Safety settings

5. Turn off Power Saving mode

Some users have reported that there’s an issue where using a Power Saving mode on your phone or tablet prevents Xbox app from running in the background, and this is needed to sign you in the correct way. To fix this, try the following:

6. Adjust Family settings

If you’re still experiencing problems, adjust the settings for your family. To do this:

7. Allow ‘Accept Friend Requests’ and ‘Online Gameplay’

Did any of these solutions help? Let us know in the comments section below.

How to Fix Multiplayer blocked due to Xbox live settings#

SOLVED: Xbox won’t let you play online#

1. Check for any alerts on Xbox Live status#

2. Change your privacy and online safety settings#

3. Add/Remove passkey#

4. Change Privacy Safety settings#

5. Turn off Power Saving mode#

6. Adjust Family settings#

7. Allow ‘Accept Friend Requests’ and ‘Online Gameplay’#