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How to Refund a Gift on Steam

You have 14 days to refund gifted gifts on Steam

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Besides being the world’s biggest video game digital distribution platform, Steam is full of other surprises. You can use it to chat with friends, see their gaming activities and even send them games asgifts.

Mistakes can happen, and you may sometimes need to refund agiftyou’ve sent to someone.

Can I refund a gifted game on Steam?

Fortunately, Steam is very understanding when it comes to these types of mistakes. Thus, they made it possible to ask for a refund on a gifted game, as long as certain conditions are met:

Both the buyer and the receiver of the Steam gift can ask for a refund on it, no matter their motivations.

Why would I want to refund a gift game on Steam?

There are multiple reasons why people choose to refund gifts they sent on Steam. Here are a few possibilities:

Read on to find out exactly what you need to do to refund Steam gifts, depending on the circumstances.

How can I refund a gift on Steam?

1. Request a refund on Steam Support as the gift’s receiver

1.Go toSteam Helpand log in with your Steam account.

2. ChooseGames, Software, etc.

3. Locate and select the gifted game from the list. If you cannot find it, it means it was purchased outside the 14-day refund window and is ineligible for a refund.

4. Select the reason why you want to issue a refund for the game.

5. Click onI’d Like to Request a Refund.

6. You can write down additional information in theNotesbox.

7. Choose the preferred refund method.

8. You will receive a confirmation email from Steam stating that they received your request.

The recipient of thegiftwill have to initiate a refund on Steam Support to remove the item from their inventory.

This can be done very easily via Steam Help, and you can also add additional details as to why you want to issue the refund.

2. Refund gifts on Steam as the buyer

On the other hand, if you were the one who bought the gift for somebody else and want to issue a refund, the process is slightly different.

How can I redeem a Steam gift?

What are Steam gifts?

If you don’t already know, when purchasing a game on Steam, manufacturers offer the option to gift the item to anyone on your friends list.

Then, the recipient will receive the gift as an attractive e-mail card with a personal message from you and instructions to redeem the game.

Keep in mind that a Steam gift purchase is a one-time transfer. So, after the recipient has redeemed and installed the gift, it is now a part of his or her Steam games collection.

Plus, do not forget that you’re allowed to only gift new purchases. In this matter, you won’t be able to transfer games you already own.

How can I become eligible for Steam gifts?

Becoming eligible for Steam gifts is extremely easy. You and your teammates will only have to own active Steam accounts and connect through the app.

You can purchase Steam digital gift cards for any user that you have had on your friends list for at least 3 days.

To discover more about the Gift Cards plans, we strongly recommend checking the relatedSteam official page.

Why can’t my friend receive my Steam gift?

As mentioned before, video games are a very popular gift. Even if Steam knows this as well and has a gift feature, this might sometimes not work as expected.

These are the most common causes that lead to this kind of error:

These steps stay the same regardless of whether you use the classic Steam client or the new Beta version.

By following the steps mentioned above you should be able to get a refund on allgiftsyou’ve made by accident on Steam.

Of course, you must remember Steam’s conditions, such as the 14-day refund window.

If you’re not much of a Steam fan, you could try some other digital game distribution platforms, such asEpic GamesorGOG.

For any additional questions, do not hesitate to leave a comment in the section below.

More about the topics:Steam games,Steam Guides

Teodor Nechita

Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.

When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.

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