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HP Printer Cannot Connect to Server: Why & How to Fix
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Some HP printers enable users to utilize web-connected printing services. However, some HP printer users have said that aThere was a problem connecting to theservererror arises when they try to scan emails.
The printer doesn’t connect to Web Services when that error arises. These are a few fixes that might resolve theThere was a problem connecting to theserverHP printer error for some users.
What to do if HP printer won’t connect to server?
1. Check the Printer’s Connection
First, check that the printer is certainly connected to HP Web Services. Note that HP printers can’t connect to Web Services when plugged in with aUSBcable. Users can check the printer’s connection status by opening aWireless NetworkorSettingsmenu on its LCD display.
Then users should see a solid, blue wireless icon light that highlights a printer is connected. Users will need to connect the printer with Web Services if they can’t see that light.
2. Restart the Printer, Router, and PC
3. Turn on Web Services From the Printer’s Embedded Web Server Webpage
Some users might need to turn on Web Services via the Embedded Web Server page to fix theThere was a problem connecting to the servererror. To do that, users will first need to print a Network Configuration Page from aSetup,Network Settings, orWirelessmenu on their printer’s LCD display. Users can check their printer manuals for more specific details on how to print a Network Configuration Page. Then follow the guidelines below when you’ve printed that page.
4. Adjust the DNS Settings for the HP Printer
Some users have confirmed they’ve fixed server connection errors by changing the DNS server for the HP printer to Google’s8.8.8.8IP address.
To do that, open the Embedded Web Server page as outlined above. Then clickWirelesson the left of the Network tab. Select the IPv4 tab, enter 8.8.8.8 as the first DNS there, and clickApply. Then users have configured the printer to utilize Google’s DNS instead of the router’s DNS server.
5. Update HP Printer Firmware
6. Run the HP Print and Scan Doctor
HP Print and Scan Doctor is a utility that can fix HP printer connectivity issues. So, that might also come in handy for resolving theThere was a problem connecting to theservererror. Users can run theHP Print and Scan Doctoras follows.
Some of the resolutions listed above could feasibly resolve theThere was a problem connecting to theservererrorso that users can utilize HP’s web-printing services. For further fixes, HP users can sign in toHP Customer Support.
More about the topics:Printer Errors,windows 10 fix
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
