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Invalid email error message on Arc Games? Use this fix
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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A large number ofusershave complained on different online forums that their Arc Games launcher is telling them that theircredentialsare invalid.
This can be extremely frustrating over time, especially if you can’t wait to play the latest release of a game.
In today’s guide, we will explore the best steps you can take if you find yourself in this situation. Read on for more details.
Follow these steps to successfully log into Arc Games
1. Make sure you’re using the right credentials
You will need to make sure that the information you provide tolog intoArc is not erroneous.
To successfullylog in, you will need to use thecredentialsfor your Arcaccount, and not your Steamlog-in.
Even though this solution might seem obvious, someusershave managed to solve the issue by making sure they use their Arc, and not Steamlog-ininformation. It is worth a check, just to be sure.
2. Try the password recovery option
If the above message keeps appearing, and you’re sure you typed the correct information in, then the first step is to recover youraccount.
To do so, you will need to either visit the Arc websiteloginpage or click the option from the Arc launcherlog-inscreen.
Anemailwill be sent to theaccountthat you used to create the Arcusername. After receiving this information, try to see if you canlog in. If you still can’t do this, please try the next method.
Want to permanently delete your Arc Games account? Do this
3. Log in using the email address as a username
In the case of someusers, using theemailaddress they utilized for creating theaccountinside theusernamebox has allowed them tolog innormally.
Try this method out, and if you still can’tlog in, follow the next possible solution.
4. Activate the option Stay logged in inside Arc
When faced with this same issue, someusershave had success by simply ticking the box next to the option Staylogged in, while attempting to sign into theiraccount.
The fact that this method worked points to the possibility of this being aserver-sideissue.
We hope that this guide has proven useful in your situation and that you managed to log into your Arcaccountwithout any problems.
If this guide helped you in any way, you can choose to let us know by using the comment section found below this article.
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Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
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Vladimir Popescu
