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Keyboard Not Detected on Windows 11? How to Reinstall Drivers

A comprehensive guide to fixing your keyboard

7 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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The keyboard doesn’t just help you input alphabets, numbers, and special characters and streamlines our basic use of the PC. But what would you do if Windows 11 is not detecting the keyboard?

Several readers have reported the problem, most after resetting the OS to its factory settings. With the keyboard inaccessible, you are left with pretty much nothing to do.

In this guide, we list out the reasons behind the issue, the most effective fixes if Windows 11 doesn’t detect the keyboard, and the steps to enable the touch keyboard to use for the time being.

Why is Windows 11 not detecting the connected keyboard?

Why is Windows 11 not detecting the connected keyboard?

This could be due to a bunch of reasons, depending on whether you have a wired or wireless keyboard. Here are some of the most common causes:

If you are by any chance able to identify the underlying issue, just head to the relevant fix and execute it.

In case you are unable to, fret not! Follow the steps in the next section in the same sequence as they are listed to quickly and effectively troubleshoot the error.

What can I do if Windows 11 is not detecting the keyboard?

What can I do if Windows 11 is not detecting the keyboard?

Before getting into any of the more complicated solutions, let’s make the following checks:

1. Check if the USB ports are disabled (for wired keyboards)

In many cases, it was the disabled USB ports that lead to Windows 11 not detecting the keyboard problem. Here, you will have to check whether the USB ports are disabled from the BIOS.

In order to enter the BIOS, you will have to press eitherF2orF12as soon as the screen lights up when you turn on the system. To be on the safe side, hit the key multiple times.

Once in the BIOS, look for theUSB Configuration Settingwhich is usually listed under theAdvancedtab, and enable the ports. To find out the exact steps, we recommend you head to the official manufacturer’s website, and look up their FAQ or support section.

2. Update the keyboard driver

Drivers play a critical in the functioning of every device since these relay commands between the OS and the hardware. If there are problems with the driver, you are likely to encounter issues. Therefore, updating the keyboard driver is likely to solve the problem.

1.Right-click on theStarticon in theTaskbarand selectDevice Manager.

3.Double-click on theKeyboardsentry to view the various devices listed under it.

4.Now, locate the problematic keyboard.

  1. Right click on it and selectUpdate driverfrom the context menu.

6.Next, chooseSearch automatically for driversfrom the two options that appear in theUpdate Driverswindow.

It’s recommended that you always have the latest driver installed for all your devices.

The Device Manager method listed above only scans for newer versions of the system and not the other available sources. So, if you haven’t downloaded one previously, Windows wouldn’t be able to find the latest version this way.

In this case, we recommend you look for the latest driver version in Windows Update ormanually download the driver setup from the manufacturer’s website and install it.

If that sounds like too much trouble, you can also go with reliable third-party software. We recommend usingOutbyte Driver Updater, a dedicated tool that scans all available sources for the latest version and keeps the installed drivers up-to-date.

Outbyte Driver Updater

3. Run the keyboard troubleshooter

Whenever facing an error with anything on Windows, you should look for a dedicated built-in troubleshooter. Microsoft offers a few of these to help users diagnose and fix problems with the system.

4. Disable fast startup

5. Remove the battery (for laptops)

Oftentimes, it’s the laptop battery that’s known to cause problems with the keyboard, since it’s placed right under it. When the battery overheats, it can affect the functioning of the keyboard and the latter might not be detected at times in Windows 11.

In this case, turn off the system, remove the battery, plug the laptop into a power source and turn it on. If the keyboard now starts working, the problem, in all likelihood, lies with the battery.

It’s best that you replace the malfunctioning battery with an original one that’s meant for your laptop. Never use batteries from a local manufacturer or ones that are not specifically for your device.

6. Reset Windows 11

If the above fixes haven’t resolved the keyboard detection problem in Windows 11, you should reinstall the OS. If you started encountering the error right after resetting it previously, doing it all over again can just as well fix it.

You can easilyreset Windows 11 to its factory settings, both from within the system and using abootable USB drive. After resetting Windows 11, the keyboard would now be detected, and you shouldn’t face any more problems with it.

How do I enable the touch (virtual) keyboard in Windows 11?

If Windows 11 is not detecting the keyboard, it would certainly be challenging. Even you would face trouble executing the fixes listed above. In this case, we recommendenabling the touch keyboard.

Though it’s promoted for touch-enabled devices, the keyboard will work just as fine on any other device. Instead of using the touch feature, you will have to click on the relevant key.

Also, you have the option to customize the key size and background, apart from the size and theme of the virtual keyboard.

These are all the ways you can get the system to detect the keyboard. Once the problem is eliminated,learn how to use Windows 11’s keyboard shortcuts.

In caseWindows 11 is not detecting the keyboard and the mouse, check our guide that lists out the most effective fixes.

Do not hesitate to tell us which method worked for you in the comments section below.

More about the topics:Keyboard issues,Windows 11

Kazim Ali Alvi

Windows Hardware Expert

Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.

Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.

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Kazim Ali Alvi

Windows Hardware Expert

Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.