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Microsoft Arc Mouse not Working: 5 Trusted Solutions to Use

Explore some of the most useful methods to solve this issue

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Have you recently purchased a Microsoft Arc Touch mouse for your PC operating system, and it is not working correctly? Unfortunately, you are not alone, as this is a regular complaint from many users.

Fortunately, it is an issue that can be easily fixed with the correct information. And the proper fixes for the Microsoft Arc mouse not working problem is what we have prepared for you in this guide.

Why is my Microsoft Arc Mouse not working?

Why is my Microsoft Arc Mouse not working?

If your Microsoft Arch Touch mouse does click but not working, it might be due to issues with your PC or the device. Below are some of the causes as reported by users:

How can I fix Microsoft Arc Mouse if it’s not working?

How can I fix Microsoft Arc Mouse if it’s not working?

Before delving into the detailed fixes in this section, it is advisable to go through the preliminary fixes below and see if they fix this issue:

If these do not work, you can now proceed to the fixes below:

1. Refresh the connection

The Microsoft Arc mouse not working issue can be caused by simple connection problems. Refreshing the connection should help restore normalcy in this case.

2. Install the latest Bluetooth driver

Since the Microsoft Arc mouse is a Bluetooth device, it requires the latest drivers on your PC to work correctly. You are downloading the newest version of the driver from the Intel website has worked for many users. So, you can give it a try too.

Alternatively, you can use a specialized tool to update your Bluetooth driver automatically. This helps to remove the ever-present risk of installing the wrong drivers.

Outbyte Driver Updater

3. Run the Bluetooth troubleshooter

If the Microsoft Arc mouse is not working on your PC, it might be because of minor glitches. The Bluetooth troubleshooter should help diagnose the cause of these glitches and recommend applying the fixes.

4. Disable power management for the Bluetooth adapter

The power management feature can put your adapter to sleep when it needs to save power. Unfortunately, this can cause the Microsoft Arc mouse not working issue.

5. Update the PC

If your Microsoft Arc mouse is connected but not working, it might be because you don’t have the necessary updates. Restart your PC after installing the updates.

The Microsoft Arc mouse not working issue, takes away the dynamicity of the wireless device. But if you follow the fixes in this guide carefully, you should be able to solve the problem effectively.

If you are facing other issues like

Feel free to let us know if the solutions in its guide helped you solve the problem in the comments below.

More about the topics:Fix mouse issues

Ivan Jenic

Windows Hardware Expert

Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting.

When he’s not tackling diverse driver-related problems, Ivan enjoys watching good movies and spending time hiking with his family and friends.

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Ivan Jenic

Windows Hardware Expert

Ivan has delved deep into understanding the Windows OS, with a specialization in drivers and driver troubleshooting.