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Microsoft Outlook Crashing [Exception Code 0xc0000005]
2 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Those of you that useMicrosoft Outlookmay have noticed a suddenincrease in crashes and error messageswhenever they try launching the app.
More precisely, we are talking about an error code 0xc0000005, and it can later be displayed in the event viewer.
This issue was even confirmed by our own users that commented:
I did the microsoft update, restarted and now outlook crashes. Obviously it was the update.
Apparently, this issue is most likely related to the July2020 MS Office release. Luckily enough, if you too are experiencing any similar crashes with Outlook, we’ve compiled this guide to help you solve the issue in no time.
How do I fix Outlook error code 0xc0000005?
1. Perform an MS Office rollback to the June 2020 version
Note:If this method doesn’t work for you, use this command line instead of in step 3:officec2rclient.exe /update user updatetoversion=16.0.12527.20880
2. Start Outlook in Safe Mode
Note:This particular solution wasconfirmed by some of our readers:
Irepaired the net. framework with a microsoft tool. after that i can open outlook in safe mode
By following this step, you should be able to now use Microsoft Outlook without any more issues.
It should be noted that this isn’t the only time error code 0xc0000005 has appeared, having affected different applications in the past as well.
Thankfully enough, we’ve covered that issue as well in thisdetailed troubleshooting guide.
Let us know which method helped you by leaving us a message in the comments section below.
More about the topics:crash,email,Outlook Errors
Teodor Nechita
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.
When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.
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