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Microsoft Store 0x80246019 [Solved]
Get your Microsoft Store working properly once more ASAP
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Microsoft Store updates sometimes bring issues of their own. Most recently, many Windows 10 users report they can’t download and install the latest Microsoft Store updates due to theMicrosoft Store 0x80246019 error.
Here’s how one userdescribesthis problem:
Minutes after my computer finished the 1703 update, Microsoft Store stopped successfully downloading and installing apps, including Microsoft Store itself. All attempted updates get this error message:
Something unexpected happened. Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help. Code: 0x80246019
I can’t report the error to the feedback hub because there is an error when accessing the feedback hub as well. I did restart the computer as suggested and it did not help at all.
There are multiple triggers related to the Microsoft Store error 0x80246019. If this error code prevents you from updating Microsoft Store, follow the troubleshooting steps listed above.
If you encounter the0x80246019 errorduring a failed Windows Update installation, check out our dedicated guide instead.
How do I fix the Microsoft Store 0x80246019 error?
1. Run the WSReset script
The very first thing we’re going to try isWindows 10‘s default Store reset command. This tool is widely used when dealing with various Store problems.
As its name says, it resets the Store to its original state, resolving potential problems on the way.
Here’s how to run the WSReset command in Windows 10:
2. Run the App troubleshooter
The next thing we’re going to try is running Windows 10’s built-in troubleshooting tool. You can use this tool to resolve basically any problem inside Windows you can think of.
And hopefully, it will be helpful in this case, as well.
Here’s how to run Windows 10’s built-in troubleshooter:
3. Disable Windows Firewall
As the Windows Defender Firewall and theMicrosoft Storeare bothWindows 10elements, they’re supposed to work in harmony. However, that’s not always the case.
Sometimes, Windows Defender may block the Store, thus causing the Microsoft Store error 0x80246019. To eliminate that scenario, let’s go and disable the Firewall.
Here’s how to do that:
4. Run the SFC scan
The SFC scan is another troubleshooter we’ll try now. This is acommand-linetool that basically scans your system for potential flaws and eliminates them (if possible).
Here’s how to run the SFC scan in Windows 10:
5. RepairMicrosoft Store
If the aforementioned Store resetting didn’t get the job done and you are still getting the Microsoft Store 0x80246019 error, we’ll try to repair it. Here’s what you need to do:
6. Check Time & Date
Although it sounds banal, what if you got to date and time on your computer wrong? If that’s indeed the case, the Store simply won’t work, because it requires accurate time and date settings.
In case you’re not sure how to check the date and time on your computer, just follow these instructions:
If this doesn’t work to get your of the Microsoft Store 0x80246019 error, then check out the next solutions.
7. Reset Microsoft Store
And finally, if the traditional resetting didn’t get the job done, let’s try and do it manually. Here’s how:
We hope you found our article insightful and managed to fix your issue.
If you’ve come across other solutions to fix Microsoft Store error 0x80246019, feel free to list the troubleshooting steps in the comment section below.
More about the topics:Microsoft Store Fixes
Madalina Dinita
Networking & Security Specialist
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.
She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.
Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.
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Madalina Dinita
Networking & Security Specialist
Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.