Share this article
Improve this guide
Netflix Black Screen On Windows 11: 8 Easy Fixes
A comprehensive guide on restoring Netflix’s proper functionality
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
When you’re getting a Windows 11Netflixblack screenwhen you try to launch or watchNetflix, the issue may be with your device more than it is the service itself.
Here are some solutions you can take to fixNetflixblack screen issuesif you’re using a Windows computer or device.
How do I fix the Windows 11 Netflix black screen issue?
1. Run your browser as administrator
Sometimes certain programs on your PC may refuse to run as intended without administrator rights.
If you do have admin rights on your computer, make sure you run your browser with administrator privileges specifically.
Here’s how you can do that:
If you manage to fix theWindows 11 Netflixblack screen and you’re able to streamNetflixshows or movies, then the problem is thatyour account doesn’t have admin rights.
In this case, you can ask for rights on your account.
2. Clear cookies from your web browser
Follow the steps below to clearNetflixcookie from your browser:
If this doesn’t fix theNetflixblack screen, try the next solution.
3. Restart browser
Here’s how to execute this:
Does this resolve theNetflixblack screen issue? If not, try the next solution.
4. Clear Chrome browsing data
Take the steps below to execute this:
5. Reinstall graphic card drivers
Sometimes your display drivers may be outdated, which can cause a wide assortment of issues, including black screen in various apps.
To rule this out, check if you have installed the latest version of your display drivers.
However, you shouldn’t rely exclusively on Windows’ built-in driver checker/installer.
Go to the website of your graphics card’s manufacturer, download the latest drivers and install them manually.
6. Remove Adware from your PC or device
Adware can also cause the Netflix black screen issue. Remove any adware on your PC and check whether it fixes the problem.
You can use a variety of third-party tools to do so. Check our list ofbest adware antiremoval tools to use on Windows.
7. Check app permissions
If you’re using the Windows 11 Netflix app, you can try resetting it and making sure it has appropriate permissions:
8. Disable your antivirus
Antivirus software can sometimes interfere withthe Netflixplayer for streaming shows and movies.
In this case, you can disable antivirus software temporarily then try to play your movie or show again.
If it works after trying this method, then your antivirus is either outdated, or it’s preventingNetflixfrom playing.
Thus, you may need to update your antivirus or switch to abetter alternative.
All things considered, if you encounter the Windows 111 Netflix black screen issue on your computer, don’t fret; there are many ways you can fix it.
Which one of them worked best for you? Leave us your feedback in the comments section below.
More about the topics:Netflix connectivity errors,Windows 11
Vlad Constantinescu
Vlad might have a degree in Animal Husbandry and Livestock Management, but he’s currently rocking anything software related, ranging from testing programs to writing in-depth reviews about them.
He spent 3-4 years as a software editor at Softpedia and another year as a VPN specialist before he landed his current job as an author at Windows Report.
In his free time, Vlad enjoys playing guitar, doing jigsaw puzzles, researching cybersecurity, and even having a good read on rainy days.
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Vlad Constantinescu
