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Outlook keeps sending emails to Junk or Spam Folder [FULL FIX]

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Microsoft Outlookis a personal information manager and it comes withMicrosoft Officesuite. Although is mainly used as aemail client, it also contains a calendar, a note taking app and some other useful features.

Outlook works with Microsoft Exchange Server and Microsoft SharePoint Server for multiple users that can have shared calendar and mailboxes, but it also can be used as a stand alone app.

It has continuous support and development from Microsoft. Despite that, issues with Outlook come up pretty often and one of the most important ones is that the app is sending legitimateemailto Junk.

A lot of users complain about this problem and today we will try to fix it.

What can I do ifOutlookkeeps sendingemailsto Junk orSpamFolder? You can quickly solve the issue by marking a certainemailor a sender as NotSpam/Junk. This problem sometimes occurs because an email sender is marked as Junk/Spam. After that, add a certain sender to the Safe Senders List and check your mailing rules.

To do that, follow the steps below.

How do I stop Outlook from moving emails to Junk?

1. Mark a certain email as Not Spam/Junk

One of the easiest solutions is to mark a certain email or a certain email sender as Not Spam/Junk. In this way you will let Outlook know that that email is of interest to you. To do that, follow the steps:

That’s it. Emails from the marked sender should now come in inbox and past the Junk folder filtering.

2. Add a sender to the Safe Senders List

You can do the same process from the Junk email options in theOutlookmenu. Alternatively, you can go to Outlook.com and click on Settings > View all Outlook settings > Mail > Junk email and add Safe senders and domains or Safe mailing lists.

3. Check mailing rules

In some cases, you or anyone else with access to your account could have created a ruleto forward emails to yourJunk Email folder.

4. Create a rule that will bypass the Junk mail filter

This solution is not recommended because all of your emails, including junk and spam, will be downloaded and you will heavily rely on your desktop email client to sort them out properly.

5. Consider using a different email client

Outlook, although being a free program that works with the majority of browsers, may occasionally create a slew of issues. In this light, we suggest considering switching to a different email client, such asMailbird.

This tool is available as both a downloadable client and as a web client, and both are equally good at delivering top-notch email services.

The main UI is designed to bring together the content of multiple accounts for better bulk management, and the flexible UI makes it customizable to anyone’s needs.

Their service is also extremely reliable, and their tools are frequently updated, so issues with Mailbird are next to nonexistent.

Mailbird

That’s it. Hope that one of these solutions worked for you, and now the emails of interest to you don’t get automatically sent to the Junk Folder.

If you have more questions or solutions, just reach out to the comments section below.

Also, try one of the6 best antivirus with antispam to get rid of all the junk emails.

Outlook keeps sending emails to Junk or Spam Folder [FULL FIX]#

How do I stop Outlook from moving emails to Junk?#

1. Mark a certain email as Not Spam/Junk#

2. Add a sender to the Safe Senders List#

3. Check mailing rules#

4. Create a rule that will bypass the Junk mail filter#

5. Consider using a different email client#

Mailbird#