Outlook not Showing Up in Office 365? How to Enable it

This might due to an invalid license

4 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Office 365 combines your apps and makes it easy to access them all from a single location. However, some users complain thatOutlook is not showing upin Office 365 for some reason.

Being an email client that users use multiple times in a day, this can be troublesome. If you are also facing this issue, rest assured that the solutions in this guide will help you fix it quickly.

Why is Outlook not appearing in Office 365?

There are a series of reasons Outlook might not be appearing on Office 365. Below are a couple of notable ones:

How do I get Outlook back on Office 365?

1. Pin Outlook to the launcher

Sometimes, the reason Outlook might not be appearing in Office 365 might be simple. You might have mistakenly removed it from the App launcher.

You only need to re-add it, and you will be able to access the app easily again.

2. Check the license

This issue can sometimes occur if usING the wrong license in Office 365. This makes all apps disappear and not just Outlook.

Hence, you must confirm that you are using the correct license. If not, you can request the original from the admin.

3. Use PowerShell

If your Outlook is not appearing in the web version of Office 365, it might be because you don’t have access to Shared Mailbox. This is because the Outlook web app is only available to users with mailbox permission.

So, if you are the admin and have a user dealing with this issue, you can perform the steps above if you once gave the user permission in the past.

With this solution, we can now conclude this guide on how to fix Outlook if it is now showing up in Office 365. Provided you follow the steps above, the issue should be history.

If you areunable to add an email account to Outlook 365for some reason, check our comprehensive guide to fix it.

Feel free to let us know the solution that helped you fix this issue in the comments below.

Outlook not Showing Up in Office 365? How to Enable it#

Why is Outlook not appearing in Office 365?#

How do I get Outlook back on Office 365?#

1. Pin Outlook to the launcher#

2. Check the license#

3. Use PowerShell#