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Plex app not Working? Fix it in 4 Easy Steps

Simple solutions to troubleshoot defaulting Plex app

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

ThePlex appis apopular streaming platformthat is capable of managing videos, photos, or music on your PC. However, some of our readers have recently complained about their Plex app not working properly.

In case you are experiencing similar issues, you don’t have to worry; we will guide you through simplified steps to fix your Plex app if it’s not working in this article.

Why is Plex app not working?

Why is Plex app not working?

There can be several reasons why your Plex app is not working. Below are some of the common reasons reported by some users:

Now that you know some of the potential reasons why your Plex app is not working, let’s proceed to what fixes to apply.

How can I fix Plex app if it’s not working?

How can I fix Plex app if it’s not working?

Before trying any of the advanced tweaks provided in this guide, users should ensure they perform the following preparatory checks:

Having confirmed the above checks and the problem persists, you can work your way through any of the fixes provided below.

1. Update the Plex App

If your Plex app is outdated, it may cause it to stop working. However, this can be fixed by installing the latestupdates available in the Microsoft Store.

2. Repair app

Clearingthe cache and dataof your Plex app improves the performance of the application.

3. Rollback the Plex Media Server

It is possible that after upgrading the Plex app, some files might fail to play. You can fix the issue byrolling back to the previous versionof the media server to the previous version.

4. Uninstall and Reinstall the Plex app

After uninstalling the Plex app, use a professional and free tool toclean old registry entries. If all else fails, reinstalling the Plex app should fix the Plex app not working issue.

And that’s it on how to fix the Plex app not working issue. Hopefully, the methods provided in this guide will help you get your Plex app working again.

For further assistance, you can explore our articles ifPlex Media server won’t installor ifyour connection is not fast enough Plex errorfor simplified steps to fix the error.

If you have any questions or suggestions, do not hesitate to use the comments section below.

More about the topics:software

Loredana Harsana

Windows Software Expert

Loredana is a passionate writer with a keen interest in PC software and technology. She started off writing about mobile phones back when Samsung Galaxy S II was on top of the world and she fell in love with tech of all sorts.

Whenever she’s not at her work desk, you’ll find her enjoying refreshing tea flavors, spilling stories on paper, and listening to the radio.

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Loredana Harsana

Windows Software Expert

Loredana is a tech enthusiast who tackles mobility, privacy, and networking in easy-to follow guides for everyone.