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Printer Status Unknown: 4 Ways to Fix This Error
Reinstall or reset the Printer app if you get this error
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
While using your HP printer, you might run into the Printer’s unknown status error. This error is common among Windows users and indicates that theHP Smart appcannot communicate with the Printer.
If you’re currently experiencing the printer status unknown error, stick around. In this article, we’ll provide steps to help you resolve the error.
Why is the printer status unknown?
Here are some of the most common causes of the printer status unknown error:
How can I fix the printer status unknown error?
Before we proceed with more advanced solutions, here are a couple of quick fixes you can attempt to help you fix the printer status unknown error:
1. Update your Printer’s Firmware
HP occasionally releases firmware updates for its printers, fixing errors and bugs and helping you get the most out of your Printer. If the firmware is outdated, it can lead to errors like printer status unknown.
2. Reset the HP Smart app
Windows has a built-in repair tool that diagnoses and fixes malfunctioning applications. If your PC doesn’t recognize your Printer, you can fix the error by resetting the app.
3. Reinstall the HP Smart application
The HP Smart app is HP’s primary software for managing printer operations. If the app is corrupt, it can lead to the printer status unknown error; reinstalling the app, the app can help resolve the error.
4. Reinstall your printer
If the Printer itself is corrupt, e.g., drivers, files, app data, etc., it can lead to printer errors like unknown printer status. In such cases, you’ll have to reinstall the Printer to help you fix the error.
Printer errors can get annoying and frustrating if you don’t know the causes and how to resolve them. Luckily, in this guide, we’ve provided X ways to help you fix the error.
However, if the error persists after attempting all the steps, get in touch with an HP agent or visit the nearest HP service center near you.
More about the topics:Printer Errors
Vladimir Popescu
Being an artist his entire life while also playing handball at a professional level, Vladimir has also developed a passion for all things computer-related.
With an innate fascination for research and analysis, and realizing many other people share his passion for this subject, he delved into writing Windows-related articles, so other people can also benefit from the acquired information.
When not writing kick-ass articles, Vladimir likes to spend his time doing Crossfit and creating art.
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Vladimir Popescu
