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Printer Turns Off When I Try to Print [Fix]
It’s either the power supply or driver issues to blame!
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
If you’re trying to use your printer, but it keeps turning on and off, or it turns off unexpectedly and/or repeatedly, you need to fix it before it gets worse.
Most times, yourprinter appears offlinewith no warning whatsoever. Then you’re unable to print, copy, scan, or even fax because of low power, or the printer is off. It just won’t respond.
If it is connected to a power outlet with a low power supply problem, your printer may turn off repeatedly.
Here are some solutions you can use to troubleshoot and fix the issue.
How do I stop my printer from turning off?
Before we move to the slightly complex solutions, here are a few quick ones to try:
If none work, move to the fixes listed next.
1. Change power settings
Your printer is usually designed to reduce power consumption when it is inactive. This function is enabled by the automaticPower OfforSchedule On and Offfeature, which makes your printer turn off after 2 hours of inactivity.
Then, when you’re ready to use it again, press the power button to turn it back on. So, check these settings and make sure everything is in order.
If you cannot check the power settings for your printer, or the printer still turns off when you try to print, go to the next solution.
2. Restart the printer
Restarting your printer mayfix any connectivity errorslurking and get things running if the printer turns off when you try to print.
3. Update the printer’s firmware
Your manufacturer may release regular printer updates, so you need to be online constantly for it to update, and also check on these and update the firmware to fix the problem. Once done, the printer shouldn’t turn off when you try to print.
4. Replace the power module
Depending on your printer model, the power supply may come with a power module inside it or outside the printer.
For an external power module, check if the indicator light is off or if there’s no light after trying the six solutions above. If this is the case, replace the power module.
For an internal power module, if the indicator light is off or there’s no light at all after trying the six solutions above, go to the next solution.
5. Service the printer
As a final resort, you can service the printer to see whether it resolves the issue. For this, we recommend contacting a professional with expertise or the official manufacturer.
They will identify any problems with the device, replace the malfunctioning parts, and get the printer to work seamlessly.
If nothing works, check thebest printers available for Windows PCand get a new one.
Let us know in the comments section whether any of these solutions worked.
More about the topics:windows 10 fix
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
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Milan Stanojevic
Windows Toubleshooting Expert
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.