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PS4’s 9.60 update: 5 problems and fixes that we found
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
As most of you are probably aware by now, Sony just released a brand new update for their console lineup, which also included some of the older models.
It has definitely been somewhat of a busy week for PlayStation users, as the PS3 and PS Vita also received new system updates just a few days ago.
Contrary to what Sony had planned, these recent updates didn’t please users at all, as they had to deal with whole new situations after.
Playstation 4 and Playstation 5 also received new software and, even though not all of them had problems afterward, some reported some pretty weird console glitches, especially on the PS4.
The PS4 system software version 9.60 is out today.Always update your system software to the latest version. If the automatic update does not start, you can download the update file from this page.https://t.co/dgVWYOCn5Apic.twitter.com/BB4ii4w42x
What issues are players experiencing after update 9.60?
Well, let’s just say that the patch notes weren’t exactly right about what was about to happen after players installed the new software version.
That’s what the release log said, but the reality is a bit different. There’s even aReddit postwhere people share the situations they had to go through since this patch was out.
Ever since this update was downloaded and installed, some PS4 users started experiencing:
Before we start showing you the solutions, you should know that the PS4 SU-42118-6 error mostly results in a restart loop for PS4 and it’s mostly due to a broken ribbon connector between your motherboard and BD-ROM.
How can I fix the problems caused by update 9.60?
1. Rebuild database
2. Manually install the update file
3. Reinstall system software
If nothing on this list works for you, seriously consider contactingPlayStation Supportabout this problem.
Also, if you are dealing with error codesu-42118-6, replacing your PS4’s hard drive is also a valid option you might want to look into if nothing else works.
Some of the affected PS4 users even said that this update bricked their consoles, so be very careful when dealing with it.
If you haven’t yet installed it, we recommend postponing until Sony has properly evaluated the situation and found a solution.
Are you dealing with problems you haven’t seen in this guide as a result of updating your PS4 to version 9.60? Share your experience with us in the comments section below.
More about the topics:Playstation 4
Alexandru Poloboc
Tech Journalist
With an overpowering desire to always get to the bottom of things and uncover the truth, Alex spent most of his time working as a news reporter, anchor, as well as TV and radio entertainment show host.
A certified gadget freak, he always feels the need to surround himself with next-generation electronics.
When he is not working, he splits his free time between making music, gaming, playing football, basketball and taking his dogs on adventures.
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Alexandru Poloboc
Tech Journalist
With a desire to always get to the bottom of things and uncover the truth, Alex spent most of his time working as a news reporter.