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Share Screen is Greyed Out in Webex: 3 Ways to Fix It
Enable sharing permissions to activate the share screen button
4 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Webex is a powerfulvideo conferencing toolfor collaboration. You can share your screen and talk to multiple people at once. But when it comes to sharing your screen, you may encounter a problem: the Share Screen button is greyed out.
These problems with Webex can make the share screen difficult to use and make you think that it is not working. If you have experienced such issues, this article will show you how to fix this issue so that you can share your desktop screen in Webex meetings again.
Why is the share button greyed out in Webex?
How do I fix the greyed out share screen on Webex?
A few basic checks before moving on to the advanced troubleshooting could help remedy the situation:
1. Check for software updates
Sometimes the issue occurs due to outdated software versions. You can try updating your software to see if it fixes the problem.
If not, try uninstalling and reinstalling Webex Meetings app again. This will ensure that you have the latest version and get rid of the previous one, especially if it was corrupted.
2. Disable browser extensions
If you have any browser extensions enabled, try disabling them and then restarting your browser. This seems to be an issue with certain browsers where extensions aren’t playing nicely with Webex.
If the share screen becomes active after you have disabled the extensions, you can try enabling them one by one until you find the culprit.
3. Check for OS updates
Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. You may also come across an error where theWebex microphone is not working, so feel free to check out our guide on the same.
In other instances, you may find thatWebex is still using your mic even after the meeting,so visit our guide for some helpful tips to stop this anomaly.
Do let us know if you have been able to resolve this issue in the comment section below.
More about the topics:Cisco,screen sharing
Claire Moraa
Windows Software Expert
Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.
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Claire Moraa
Windows Software Expert
With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.
