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Skype Video not Working on Windows 10? 8 Easy Solutions

Staying up to date with the newest driver updates ensures a good device functionality

5 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Skype is a great tool for instant messages and calls. However, some users reported that video is not working onSkype.

This can be a problem, especially if you tend to make video calls frequently, so today we’re going to try and fix this problem.

Video issues inSkypecan cause many problems, and speaking of issues, here are some common problems that users reported:

Make sure to check out our dedicatedSkype sectionfor more related articles.

How can I fix video not working on Skype in Windows 10?

How can I fix video not working on Skype in Windows 10?

1. Make sure that you have the latest updates

Windows will now check for available updates and download them in the background. Once the updates are downloaded, restart your PC to install them.

After updating your system, check if the problem withSkypeis still there.

2. Update the webcam driver using Device Manager

1. PressWindows Key + Xto open theWinX menu.

2.Now chooseDevice Managerfrom the list.

  1. Navigate to theCamerassection and click on it to expand it.

4.Locate your webcam driver in the list that appears and right-click it.

  1. SelectUpdate driverfrom the menu.

  2. ChooseBrowse my computer for driver software.

  3. SelectUSB Video Deviceand clickNext.

  4. Follow the instructions on the screen to complete the process.

Sometimes the video is not working on Skype due to your graphics carddriver. Your drivers might be out of date, and that can cause this issue to appear. To fix the problem, users are suggesting to update your webcam driver to the latest version. You can do this from the Device Manager menu.

3. Manually update your webcam driver

This is fairly simple to do, and you can do it by visiting your webcam manufacturer’s website and downloading the latest drivers for your webcam model.

If this method seems a bit complicated to you, you can always third-party tools such asOutbyte Driver Updaterto update your drivers automatically with just a couple of clicks.

Once your webcam driver is up to date, check if the problem is still there.

⇒Get Outbyte Driver Updater

4. Remove problematic applications

Sometimes third-party applications can interfere withSkypeand that will cause video not to work. This can be a problem, but in order to fix it, you need to find and remove the problematic applications.

The cause for this problem is usually virtual video capture software, such as CyberLink YouCam, and in order to fix the problem, you need to find and remove the problematic application.

Bear in mind that any other camera software can cause this issue to appear, so keep an eye out for all camera applications.

Once you find the problematic application, it’s advised that you remove it. There are several ways to do that, but the most effective one is to use one of thebest uninstaller softwareon the market.

In case you’re not familiar,uninstaller softwareis a special application that can easily remove any software from your PC.

In addition to removing software, the uninstaller application will also remove all files and registry entries associated with the application you’re trying to remove.

As a result, the application will be completely removed, and there won’t be any leftover files that can interfere with your system.

5. Make changes to your registry

6. Make sure that your webcam is properly configured

7. Reinstall Skype

According to users, if the video is not working onSkype, perhaps the issue is related to yourSkypeinstallation.

Sometimes your installation can become corrupted, and that can lead to this and many other problems. To fix this problem, users are suggesting to reinstallSkypecompletely.

There are several methods you can use, but if you want tocompletely removeSkype, it’s best that you use uninstaller software.

Once you removeSkype, install it again, and check if the problem is still there.

Some users are also recommending to download and install the older version ofSkype, so you might want to try that as well.

8. Perform a System Restore

Once your system is restored, check if the problem withSkypevideo is still there.

Want to learn more about encrypting data? Go to our amazingSoftware Hubto find out more.

Video problems inSkypecan be annoying, especially if you tend to makeSkypecalls frequently. However, we hope that our solutions helped you solve this problem.

If you have additional suggestions or recommendations, make sure to let us know in the comments section below.

More about the topics:Windows 10 Guides

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.