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Slack Couldn’t Send this Message: 5 Ways to Fix it Quickly
You can fix this by allowing Slack through your firewall
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
Slackis probably, the most popular team organization tool out there. The abundance of features and overall usability provides users with a great workspace tool.
Albeit the issues are rather scarce, users will run into a few of them from time to time. One distinct error we ran into is thatSlackcouldn’t send this messageerror.
It appears when a user tries to send a message and is met with a halt. We provided the solutions below to help you force your message through.
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Why won’t Slack send my message?
Below are some of the reasons Slack is not sending your messages:
What do I do if Slack couldn’t send this message?
Before proceeding to the solutions below, try the following troubleshooting steps:
If the issue persists, you can now delve into the following fixes:
1. Check whether the servers are up
Even though our first focus is usually on individual cases, a service like Slack occasionally has general issues plaguing a multitude of users.
To check whether this is the case and identify possible server issues, navigate to theSlack Status website. There, you can find whether the problem is on your side or something which bothers others, as well.
Navigate to Slack Status here to find out which is the case. The Messaging section should give you enough insight concerning theSlackcouldn’t send this messageerroryou’re getting.
2. Check the internet connection
Making sure that you’re using a stable connection is another thing you’ll need to worry about. This, of course, is simple to determine and rather simple to troubleshoot in general. Moreover, the best way to start when it comes toSlacktroubleshooting is theofficial web-based connection-testing tool.
This tool checks your connection toSlackand provides you with valuable insight. Just sign in and run the test.
3. Clear the application cache and restart
If we go beyond the usual connection issues, the next stop is the app itself. The pilled-up cache might be the reason for all kinds oferrors.
Now, we can’t say with certainty whether that’s the case with theSlackcouldn’t send this message error, but it won’t cost you a thing to clear the cache fromSlack.
Based on what app you’re using (standard or UWP version), you can reset the cache by following the steps above.
If you are using Slack UWP from Microsoft Store, try the steps below:
4. Allow Slack in Windows Firewall
For any and all connection-dependent apps to work successfully, you’ll need to allow them through the Windows Firewall.Slackis not an exception.
This is usually done automatically as long as you install the client or the Microsoft Store app. However, it might change, and we’ll need you to confirmSlackis able to communicate through Public and Private networks.
In addition, if you run third-party antimalwaresoftwarewith a built-in firewall, we suggest whitelistingSlack, too.
5. Reinstall the app
Finally, if theSlackcouldn’t send this message error persists, you can try reinstalling the app. In addition, consider using alternatives for the time being, whether that’s a web-based app, UWP, or a standard desktop app.
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With that said, we can conclude this article. Don’t forget to tell us in the comments section below about alternative solutions you’re aware of or post questions. We look forward to hearing from you.
More about the topics:productivity software,Slack
Aleksandar Ognjanovic
Aleksandar’s main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always spots the next big thing surrounding Microsoft and the Windows OS.
Focused on Windows errors and how to solve them, he also writes about the OS’s latest features as well as its interface.
In his free time, he likes to read, listen to music, and enjoy the nature. Hiking is one of his newly found passions.
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