SMTP gateway is not responding? Try these methods to fix it

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Modernprinterscome with Scan to Email feature that allows the users to scan and send the document to an email. However, some users havereportedSMTP gateway not respondingprinter errorwhile setting up scan to email.

Thiserrorusually occurs due to incorrect configuration of your web server page and can be fixed by editing the same.

If you are also troubled by thiserror, here are a couple of troubleshooting tips to help you resolve it and get the scan to email feature working again.

How do I fix SMTP gateway not responding error?

1. Change printer web server configuration

You’re unable to change your DNS server or IP Address in Windows 10? Follow this guide to fix the issue in not time.

2. Disable connection from a less secure source

Google can block devices from logging in to Gmail account if it considers them to be less secure. In that case, disabling the connection from less secure sources can help you fix the problem.

3. Downgrade to older firmware

Note:Before proceeding with the firmware downgrading process, make sure tocreate a system restore point.

If you’re having trouble accessing Command Prompt as an admin, then you better take a closer look atthis guide.

Downgrading the printer firmware can help you resolve theerrorif the issue started to occur after upgrading to a newer version of the firmware.

TheSMTPgatewayerrorwhile accessing Scan to Email occurs due to incorrect server configuration. Follow all the steps in this article one by one to resolve the issue.

Which one of these solutions helped you fix your problem? Let us know by leaving a message in the comments section below.

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SMTP gateway is not responding? Try these methods to fix it#

How do I fix SMTP gateway not responding error?#

1. Change printer web server configuration#

2. Disable connection from a less secure source#

3. Downgrade to older firmware#

SMTP gateway is not responding? Try these methods to fix it

How do I fix SMTP gateway not responding error?

1. Change printer web server configuration

2. Disable connection from a less secure source

3. Downgrade to older firmware