Solarwinds not receiving syslog [Troubleshooting Guide]

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Solarwinds is a tool that offers network management solutions for gathering and managing logs in order to keep the system up and running.

As with any other tools, Solarwinds is not without its share oferrors, and users are complaining that the tool is not receiving syslog data.

Thankfully there are othersyslog specialized softwareyou could use, that have been tested and are working perfectly.

We will explore in this article a few solutions for helping you fix this issue, so make sure to keep on reading.

How can I fix Solarwinds not receiving syslog?

Using a specializedsoftwarethat comes with advanced syslog management capabilities and is error free, is recommended.

PRTG Network Monitor is also a great tool for helping you to monitor the availability of the hardware, check the bandwidth and many more.

The tool is reliable, efficient and you can even set customized alerts for reporting syslog incidents.

It can happen that the devices are not configured for sending syslog messages on UDP port 514.

In order to see if that’s the case and what would be the next course of action, we would recommend that you contact the vendor.

In doing that you will receive support with configuring the devices to send syslog messages.

SolarWinds not receiving syslog can be troublesome and stop you from receiving important data.

Solving this error is simple with following the exact steps indicated in this article.

We would love to hear which solution worked best for you in the comments section below.