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Something went wrong while downloading your template [Fix]
3 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
MS Office 2013users can utilize templates for preformatted documents. However, some Office users have said that aSomething went wrong while downloading your templateerror message pops when they try to download templates.
Consequently, users can’t get new templates from within Word, Excel, or PowerPoint. These are some of the resolutions that have fixed theSomething went wrong while downloading your templateerrorforMS Officeusers.
How do I fix the downloading template error?
1. Get a template from the Office templates and themes page
Note that you don’t need to download templates from within Office applications. You can manually download templates fromOfficetemplates & themes onMicrosoft’s website.
Select a theme there, and click itsDownloadbutton. That won’t fix theSomething went wrong while downloading your templateerrorwithin Office applications, but you can still get themes nonetheless.
2. Uninstall Visio Viewer
Note:Lots of Office users have stated that uninstalling Visio Viewer fixes theerror. That’s the software that enables users to preview their Visio pictures within Internet Explorer.
If you need to keep Visio Viewer, you can try reinstalling it. ClickDownloadon thisVV page. Then select eithervisioviewer64bit.exeorvisioviewer32bit.exeand clickNextto download the 64 or 32-bit version that matches MS Office’s bit version.
In addition, if you experience problems uninstalling Visio Viewers or other problematic applications on your PC, you can rely on otherbest uninstaller softwarethat completely removes certain programs.
3. Repair MS Office
Note:A better alternative Is to useStellar File Repair,a tool designed to repair office files. Itcan fix several corrupt files such as PowerPoint presentations, Excel spreadsheets, ZIP archives, and Word documents.
4. Deselect the Allow Office to connect to the internet option
The above solutions are all confirmed resolutions and will fix theSomething went wrong while downloading your templateerrorfor mostMS Officeusers.
Then you can download the templates you need withinMicrosoft Officeapplications again.
More about the topics:Microsoft Office,windows 10 fix
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
