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Steam error code 118 [4 Great Solutions]

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

Steam Error Code 118 is an issue that can arise for some users when they try to open the Store or Library from Steam.

As a consequence, users can’t access the Steam Store or Library. We understand how annoying it can be, that’s why we’re here to help as much as we can.

Fortunately, there are several ways you can try to fix this annoying issue, and we’re going to show you the quickest ones.

What is the Steam error code 118 and why does it appear?

Keep in mind that error code 118 could be a connection error between the users and the steam server. The server may be offline, or you may not be connected to the internet.

When you get this error message, you’re going to get told that you can’t connect to a certain Steam server.

In other words, you are not adequately communicating with Valve’s storefront, or you’re not giving access for Valve’s servers to reach them.

Now, that you know what is this all about, let’s discover what you can do to easily fix this irritating error.

How can I fix the Steam error code 118?

How can I fix the Steam error code 118?

1. Restart the router

First, you will need to restart your router, as this allows the network settings to be refreshed, and thus could result in your problem being resolved without any effort on your side.

To do so, unplug the router from the wall, and wait for a few minutes before plugging the router back in.

It will take a bit of time for the router to re-establish its connection to the ISP, and then you are free to try it your Steam is working as it should.

2. Clean boot Windows

Open Steam after clean-booting Windows. If Steam Error Code 118 is now resolved, one of the third-party startup programs or services was conflicting with Steam.

You’ll need to figure out exactly which program or service is conflicting with the software by restoring startup items one at a time. Alternatively, you could just leave the boot settings as they are.

3. Check if Windows Defender Firewall is blocking Steam

Some third-party antivirus utilities have firewalls too. Therefore, some users might need to disable their third-party antivirus utilities. To do that, right-click the antivirus software’s system tray icon to open its context menu.

That context menu will probably include a disable option that will turn off the antivirus software. There might also be a more specific option to disable the antivirus utility’s firewall on its context menu.

4. Run an antivirus scan

What other Steam error codes should I be aware of?

You should know that Steam error 118 is not the only issue code that might arise while using Steam. You need to be aware of the most common similar errors, so make sure you check the following list:

Those are some of the resolutions that could fix Steam Error Code 118. If none of the above resolutions do the trick, however, check if Steam is downat Downdetector.com. There might be a Steam server outage that users can’t fix.

Are you facing additional related questions? Feel free to use the comment section below.

Matthew Adams

Windows Hardware Expert

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.

He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.

In his free time, he likes to read and write about history and tries to always develop new skills.

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Matthew Adams

Windows Hardware Expert

He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.