Surface Book 2 laptop has slow performance when unplugged

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Updated onOctober 4, 2023

updated onOctober 4, 2023

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More and more users have stormed the forums of different online communities searching for help regarding theirSurface Book2 laptop.

They are unsatisfied with the fact that theSurface Book2 slows down in performance when unplugged from the wall.

Their reaction is understandable considering that a high-endlaptopshould by definition be a mobile computer.

Here is what one user had to say about this issue on theMicrosoft Community forums:

MySurface Book2 has been running into a problem since 2 weeks ago. Whenever it is not connected to the power charger, it runs significantly slower. It will take 5x longer to load up pages and open up programs. But, whenever I connect the charger back, processingspeedsare back to normal. I’ve taken mySurface Book2 to the Microsoft store and they’ve done an OS repair on it, but it hasn’t fixed the problem. Any suggestions on how to remedy this?

The problem is caused by the fact that theSurface Book2 has been constructed to supply 95 watts of power.

Unfortunately, this amount of power is not enough to run all the components of thelaptopat fullspeed.

Thelaptoprequires around 105 watts of power to be able to run all thehardwarecontained. Microsoft decided to use the Nvidia chip and force it to make up for the difference in power.

Tackle the Surface Book 2 slow performance when unplugged problem

1. Set the power settings to Best performance

Is the Wi-Fi on your Surface Book 2 slow? Try these solutions

2. Use ThrottleStop to fix the problem temporarily (Warning: Voids warranty)

Note:It is very important that you understand that using ThrottleStop to fix this issue will cause yourlaptop‘s warranty to be ended. Beyond this, there are no long-term observations about how this software can affect yourlaptop. It is recommended that you try this method only if you’ve taken the details above into consideration.

This method has proven effective for some users. If you’ve read the note above and you want to try this method, please follow these steps:

3. Visit a local Microsoft Store and ask for assistance

In case you didn’t try the method mentioned above, and you still have yourSurface Book2 under warranty, it is recommended that youvisit your local Microsoft Store.

They will be able to guide you in order to choose the best possible solution.

Conclusion

Please don’t hesitate to let us know if this guide helped you solve yourSurface Book2 slow performance problem.

Do you have any other fix suggestions?

Let us know by using the comment section below.

Surface Book 2 laptop has slow performance when unplugged#

Tackle the Surface Book 2 slow performance when unplugged problem#

1. Set the power settings to Best performance#

2. Use ThrottleStop to fix the problem temporarily (Warning: Voids warranty)#

3. Visit a local Microsoft Store and ask for assistance#

Conclusion#