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Teams Call Keeps Ringing: How to Make It Stop
Disabling call forwarding may help you stop the Teams call
5 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
According to some Teams users, while in a meeting when they try to call an attendant, it keeps ringing even after they answer the call.
You can hear the ringing sound on Teams even after the call is terminated on the other end. Also, you can experience this on the Teams desk phone, Teams mobile app, or even on the Teams desktop app.
But ifMicrosoft Teams won’t connect to a meeting, here’s what we recommend you can do to fix the issue.
Why do Teams call keep ringing?
If Teams call keeps ringing when you try to make a call, it could be due to either of the reasons below:
But, if theMicrosoft Teams calls are not ringing, even the outgoing calls, you can refer to the solutions in our detailed post for a fix.
How do I stop my team from ringing when calling?
Here’s what you should do first:
However, if none of the above methods work, here we have some quick workarounds to help you stop the Teams call that keeps ringing.
1. Disable call forwarding
Once you have disabled the call forwarding option, restartMicrosoft Teamsand check if you still hear the ringing sound.
2. Change Teams call forwarding settings
Once done, restart your PC,launch Teams, and now try making the call. The Teams call keeps ringing issue should be resolved now.
3. Delete files from AppData
Once done, restart Teams, try making the call, and check if the call still keeps ringing or if the issue is fixed.
4. Check Teams volume in Windows settings
Now that you have successfully fixed the issue by adjusting thevolume bar, try making a call on Teams and check if you still hear the ringing sound.
But, if theMicrosoft Teams audio is not working, here is a detailed guide to help you fix the issue.
5. Reinstall the Teams app
Besides, keep the Jabra Evolve headset quiet in the MS Teams desktop app. It could be possible that the Jabra headset is interfering with the call.
Alternatively, you can visit theTeams Web Appwebsite to open Teams in a browser and check whether the call keeps ringing.
At the same time, make sure that you have quit the Teams app completely (channel meeting/if asked to join a meeting).
If you still hear the ringing sound, then you may try joining themeeting on Teams, and then leave to check if it helps fix the issue.
Alternatively, you can also sign out of the Teams app and sign in back again to ensure that the issue is resolved.
For any other queries related to the Microsoft Teams app, do leave a message in the comments section below.
More about the topics:Microsoft Teams,Teams,video call
Madhuparna Roy
A diploma holder in computers and with a keen interest in technology, Madhuparna is passionate about writing How-to guides and helping people solve the most intricate Windows issues.
It all started with the evolution of mobile phones and Google, and that has now settled with Windows.
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