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User Profile or Private Key Not Accessible [Fix]

Get things running with our expert solutions!

3 min. read

Updated onOctober 4, 2023

updated onOctober 4, 2023

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Key notes

A Secure Sockets Layer, also known as an SSL,  is a standard security technology for establishing an encrypted link between aserverand a client. Manipulating isn’t all that easy, and it can usually result inerrormessages if not done right.

One good example is when you try to import a Secure Sockets Layer (SSL) private key certificate file into the local computer personal certificate store.

The message which appears is,An internal error occurred. Either the user profile is not accessible or the private key that you are importing might require a cryptographic service provider that is not installed on your system.

Luckily enough, there are solutions to these problems, and we have listed them in a step-by-step manner below.

Why are the user profile and private key not accessible?

Why are the user profile and private key not accessible?

According to Microsoft, there are three main causes for why thiserroroccurs:

As you can imagine, knowing what causes the issue makes it easy to figure out the logical fixes.

What can I do if the user profile or private key is not accessible?

What can I do if the user profile or private key is not accessible?

1. Reset permissions for the MachineKeys folder

Once done, verify whether theEither the user profile is not accessible or the private keyInternal Error is fixed.

2. Delete the third-party registry subkey

3. Store the user profile for the Terminal Services session locally

If this seems to be the case, ask your IT administrator to move the user profile to theserverthat has Terminal Services enabled.

Alternatively, you can also use roaming profiles. This will fix things when you get theAn internal error occurred. Either the user profile is not accessible or the private keymessage.

By following these steps, you should now be able toimport an SSL private key certificate file into the local computer personal certificate store without any moreerrormessages.

Before you leave, find outhow to create self-signed certificatesin Windows.

If you’re aware of a solution we may have missed out on, share it in the comments section below so that other users can also try it.

More about the topics:SSL error,windows 10

Teodor Nechita

Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.

When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.

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