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VPN Works on Your Phone But Not on a Laptop? Here’s 5 Fixes
6 min. read
Updated onOctober 4, 2023
updated onOctober 4, 2023
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Key notes
VPNs usually support all popular desktop and mobile OS, and some can even be installed on routers.
That’s why it can be frustrating when you can’t get service on your laptop when everything’s fine on your mobile device.
But don’t worry; we have several quick and easy fixes for that. So, keep reading to learn how to resolve one of thecommon VPN connectivity issues.
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Why is my VPN not working on my laptop?
Let’s explore some of the possible causes:
What to do when aVPN works on your phone but not on a laptop?
If none of the troubleshooting suggestions above helped your issue, it’s time to consider these fixes:
1. Check your base internet connection speed
If youdon’t get Internet service only on your laptop, the problem is likely with that particular device.
But when you get no connection or slow download speed on all devices, your ISP may be to blame.
Here’s how to test your Internet connection:
If you experience a bad connection, it’s best to contact your ISP or consider changing your provider entirely.
2. Connect to a different VPN server location
UsingExpressVPNas an example, try this when you can’t establish a VPN connection or if you get a message that the server is banned.
ExpressVPN
3. Try another tunneling protocol
Not all VPN protocols work well for every use. That’s why it’s recommended to select a different one when struggling to establish a connection.
4. Delete cookies and cached files
To send yourChrome trafficthrough an encrypted tunnel with a clean slate, follow these steps:
5. Test for IP and DNS leaks
To catch your VPN if it’s failing to hide your real location and online activity, do this:
Conclusion
Desktop VPN connection issues are not uncommon, but there is always a cause for them you can fix.
So when your VPN works on your phone but not on a laptop, check our detailed guide to troubleshoot the problem. Above, you’ll find step-by-step instructions for any situation.
Let us know how it worked out for you in the comments section.
FAQ
Yes, you can, as long as you don’t exceed your VPN’s simultaneous connection limit.
Most VPNs have dedicated apps for all major mobile and desktop systems.But if your VPN doesn’t support your laptop’s OS, you may be able to set it up on your router.
You can fix any VPN troubles on your desktop device by:
You can install and use most VPNs onmultiple devices at the same time.
So, you should download the appropriate app for your laptop’s system and leave the one on your mobile device untouched.
However, if the VPN works on your phone but not on a laptop, you should check our recommended fixes above.
marinastanisheva
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